I needed to be really, really sure that everything about the onboarding and sign-up process

and people getting started was really smooth.

Otherwise, you just, the analogy is like you put a bunch of water in the top of the bucket

and it leaks out the bottom.

Welcome back to Tiny Seat Tales, a series where I follow a founder through their struggles,

victories, and failures as they build their startup.

I'm your host, Rob Walling.

I'm a serial entrepreneur and co-founder of Tiny Seed, the first startup accelerator designed for bootstrappers.

Today, in episode four of our first season, I follow up with Craig Hewitt of Castos, one of nine

startups chosen for this year's Tiny Seed Accelerator. I recommend listening to the first three

episodes of this season, if you haven't already. As we've been following Craig over the past

three episodes, you may remember some themes from his highs and lows.

He's been in the process of hiring a growth marketer, and later in the episode will follow up

on how that's going with his new hire, Denise. Last week, Craig's major low was the flatlining

of growth that he's been observing over the past few weeks. This week, a major bummer turned

into a major breakthrough. We shipped a new kind of

workflow or sign up process into the app. And we identified, I guess, around the beginning of

July, that there was a bug in there that was kind of preventing people from signing up completely.

And yeah, that was that was kind of a big deal, not kind of a big deal.

That was a big deal because it affected, you know, top line revenue and our growth,

our growth rate over the last, you know, several weeks of last month until we identified

the kind of issue and the root of the issue and we're

...