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Negotiate Anything

Throwback Episode: Cross Cultural Negotiations with Claude Fidelin, MBA

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7748 Ratings

🗓️ 18 December 2020

⏱️ 20 minutes

🧾️ Download transcript

Summary

Welcome to a ANI Throwback Episode! In these episodes, we reintroduce you to some of our most popular episodes. This week, we revisit to Claude Fidelin's episode: Cross Cultural Negotiations. Request a Custom Workshop For Your Company Get Free Access to Over 15 Negotiation Guides Follow on Beth on LinkedIn Follow Kwame on LinkedIn

Transcript

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0:00.0

Hey everyone and welcome to our throwback episode.

0:04.2

In our throwback episodes, we are reintroducing you to some of our most popular episodes.

0:10.1

This is great for new listeners who want to learn more about the work we've done in the past.

0:14.0

And it's a great refresher if you've been a listener for a long time.

0:18.1

Enjoy.

0:20.2

The main thing that I wanted to talk to you about is your experience with international

0:24.8

negotiations because now we're living in a time where it's a global business society.

0:29.9

And so there are going to be instances where you have to negotiate and connect with people

0:34.1

across cultures. So can you tell us a little bit more specifically about the types

0:39.6

of negotiations you've had where you've had to communicate with somebody with a different

0:45.0

cultural background? Sure. I think my favorite example was when I was advising a large pharma

0:52.1

company in the U.S. and then they need help specifically on a few

0:56.4

contracts. So there was a contract with South America, mostly Chile. That was like for

1:01.7

natural resources, but also a contract with Japan. And the big surprise to me was the way that

1:09.4

the American company was going about it was the same,

1:13.3

regardless of which country they were negotiating with. They would negotiate with a supplier in

1:17.7

North America. They would be the same. Like, very straightforward. Here are the points we need to

1:23.5

discuss. These are our expectations. Let's talk and let's have back and forth. So that's

1:28.7

how they would go with the Americans. That's how they will go about it with people in Chile.

1:33.3

And also that's what they will go about with people in Japan. The big, big, big difference that

1:39.9

we saw there and the big impact we're able to provide was like, hey, take a break.

1:45.1

All those people are different.

...

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