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The Art of Charm

The Secret Purpose of Small Talk (and How to Use It to Build Instant Connection) [Social Intelligence Brief]

The Art of Charm

http://www.TheArtOfCharm.com

Business, Health & Fitness, Education

4.711K Ratings

🗓️ 24 July 2025

⏱️ 22 minutes

🧾️ Download transcript

Summary

Most people dread small talk. But in this episode of Social Intelligence, AJ and Johnny explain why it’s not about the weather, jobs, or generic questions—it’s about emotional connection. Discover the science of “emotional bids,” a concept from Dr. John Gottman that unlocks deeper conversations and lasting influence. AJ shares a real story of using this skill at a high-stakes networking event, while Johnny shows how emotional validation can turn awkward exchanges into moments that matter. Whether you’re meeting new people, trying to stand out in a crowd, or just want to feel more socially confident, this three-step framework will change the way you communicate forever. What to Listen For: [00:00:00] Why most people hate small talk—and why they’re wrong [00:02:20] The hidden purpose of small talk: emotional diagnostics [00:03:37] How memory and conversation are tied to heightened states [00:05:25] AJ’s breakthrough moment at a high-profile DC event [00:07:16] Emotional bids explained with real-world examples [00:09:35] The 3 types of responses to emotional bids [00:10:39] Why validation increases trust and influence [00:11:35] Johnny’s "tin can" metaphor for relationship-building [00:13:36] Client story: From frozen out to followed up [00:14:39] The 3-step formula to transform small talk into deep talk A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theartofcharm.com/sc⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and elevate your networking from awkward to awesome. Don’t miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CIA-proven guide⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠quince.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Indeed.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. This year, skip breaking a sweat AND breaking the bank. Get your summer savings and shop premium wireless plans at ⁠⁠⁠⁠⁠⁠⁠⁠⁠mintmobile.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stop needlessly overpaying for car insurance. Before you renew your policy, do yourself a favor—download the Jerry app or head to JERRY.com/charm Connect with quality therapists and mental health experts who specialize in you at ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.rula.com/charm ⁠⁠⁠⁠⁠⁠⁠⁠⁠ Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theartofcharm.com/influence⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Episode resources: ⁠HowardFalco.com⁠ Check in with AJ and Johnny! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hey, everyone. We'd love to share a podcast that's been helping us think differently about leadership.

0:04.6

It's called superhero leadership, hosted by Peter Keneo, former CEO of Marvel. And what we love about

0:10.1

this show is how Peter breaks down leadership and the practical essentials that you can actually use.

0:15.2

Each week, he interviews top performers from business, media, and beyond. People who've mastered

0:19.9

the art of impact and resilience. They explore what it really takes to rise, media, and beyond. People who've mastered the art of impact and resilience.

0:22.1

They explore what it really takes to rise, inspire, and lead with purpose. There's this episode

0:27.4

with Michael Fabiano from ESG News that really hit home for us. He talks about how leaders can run

0:32.8

towards challenges, drive innovation when people resist change, and create environments where bold ideas

0:38.5

actually thrive.

0:39.6

As coaches who work with leaders every day, we know how rare these skills really are.

0:44.7

If you want to level up your leadership, whether you're managing a team or just leading yourself

0:48.8

better, this podcast gives you a real blueprint.

0:51.7

Search for superhero leadership wherever you get your podcast.

0:55.1

Trust us. It's worth your time.

0:58.2

We've all been invited to events where we didn't know anyone.

1:01.4

We've gone out and we've wanted to strike up a conversation, but we hate small talk.

1:06.6

Here's the thing.

1:07.6

Small talk isn't about talking.

1:09.7

It's about triggering connections in seconds. and master this one skill that's often overlooked

1:15.2

in small talk and watch your influence skyrocket.

1:26.6

Everyone thinks they're good at small talk. But in actuality, they're not. In fact, many of our

1:32.4

clients hate it and try to avoid it entirely, not because they can't talk about the weather or the event,

...

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