Hello, my friend, and welcome to another episode of Negotiate Anything.

Thanks for spending time with us today.

It's listeners like you in 181 different countries that have made Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.

I'm your host, Kwame Christian.

I'm a business lawyer, mediator,

professor, and the director of the American Negotiation Institute. Before we get started,

I have two quick questions for you. Is negotiation a critical part of what you do? Do you need

to resolve conflict and persuade at work? If you answered yes to both of those questions,

visit our website to learn more about our

negotiation workshops. We've traveled the country working with professionals just like you,

and we'd love to have the opportunity to work with you too. Check out the link in the description to

learn more. Jen, thanks for joining us. Thanks so much for having me, Kwame. Great to be back with you. Yes, it's great to have

you again. Yes, you're one of the few who we have brought back because you are the perfect

person to talk to in these crazy times we're living in. But before we get into all of that,

let's do a reintroduction to the listeners. Can you tell us a little bit about

yourself and what you do? Sure. I am the CEO of Alignment Strategies Group, where we work with

CEOs and their senior teams to help them communicate across lines of difference more effectively,

to help them create optimal outcomes for themselves,

for their organizations and their teams, or create organizational health and vitality and growth.

And so what that really means is that, you know, my background is 25 years of conflict work.

My PhD is an organizational psychology with a focus on intractable conflict, which I'm sure

we'll get into in a little while. And I started my career out at the program on negotiation

...