Jared doesn't miss his appendix, Chris hates hospitals, and the two reflect on major "aha" moments in their respective leadership journeys and explore the opportunity in saying "No." The only coffee subscription you need: catandcloud.com/products/subscription Resources: The Coaching Habit / Box of Crayons: https://bit.ly/2RTZ7sM It Doesn't Have To Be Crazy at Work: https://basecamp.com/books/calm