Now, what's great about the expertise that you guys have and the experience that you've been through,

you know that there's a possibility that that conversation may be coming down the line.

And so you actually negotiate that into the process ahead of time, namely, you know,

or to the tune of right on the back end of when you've come in the door.

And so something to the effect of, if we find other issues that we know we're going to be

long-term problems for you while we're here, do you want us to keep those issues to

ourselves?

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline. It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Nate and Brian,

hanging out with you here on a new week.

And man, do we have a great episode scheduled for you today.

We are talking about negotiations, and we have on the podcast

Brandon Voss with the Black Swan Group and we are going to just be hitting him up for some

great insight on what it means to be in the home discussing negotiations with a homeowner.

Before we jump into that, we're going to introduce the idea here, and we have a quote from

Brian.

He who has learned to disagree without being disagreeable has discovered the most valuable

secret of negotiations.

...