The One Question Ultra-High Performers Never Ask
Sales Gravy: Jeb Blount
Jeb Blount
4.7 • 588 Ratings
🗓️ 4 December 2019
⏱️ 7 minutes
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Summary
You have done it. I have done it. And most of us will do it again. We ask this question without considering the consequences – which almost always turn out badly. On this podcast episode, Jeb Blount discusses the one question ultra-high performing sales professionals never ask.
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| 0:00.0 | This is a sales gravy is sponsored by Paycom. |
| 0:27.8 | I love this company. |
| 0:29.8 | They have an incredible sales culture, so much so that Selling Power magazine named Paycom |
| 0:35.1 | one of the 50 best companies to sell for. |
| 0:38.8 | They offer award-winning training, unbelievable benefits, and the opportunity to sell industry-leading best-in-class products |
| 0:44.3 | that set you apart from your competitors. And you can make a lot of money if you have what it |
| 0:50.5 | takes to join this elite group of sales professionals. So if you're ready for a new career and direction in 2017, go to careers.pacom.com.com. That's careers.pacom.com to check them out now. Before we get started with this episode, I've got to share some fantastic news. My brand new book, SalsEQ, my follow-up to Fanatical Prospecting, is in bookstores |
| 1:11.4 | right now. In North America, you can pick it up at any Barnes & Noble store, or you can pick |
| 1:16.0 | it up on Amazon or at Ibooks or at Google Play or anywhere books are sold. So go right now and |
| 1:22.2 | check out my brand new book, SalesEQ. During a recent training session, one of the participants asked me this question. |
| 1:29.7 | He said, during the past month, I've had several of my potential accounts hit a wall because the |
| 1:34.4 | person I was working with turned out not to be the decision maker. And what's frustrating to me is that |
| 1:39.7 | the people told me in the initial meeting that they were the decision maker. So I don't |
| 1:44.0 | understand why people are lying to me like that, were the decision maker. So I don't understand why people |
| 1:45.0 | are lying to me like that, and I want to know how I can identify who is telling me the truth |
| 1:49.8 | and who is not. Sadly, this sales rep is not alone in his frustration. You see, salespeople often |
| 1:56.8 | find themselves mired and stalled deals because they were dealing with the wrong person. And this often happens because the stakeholder either says outright or insinuates that he or she is the final decision maker. And believing this to be true, the salesperson goes through the sales process with the stakeholder, connecting, discovering, presenting solutions, and asking for the business. And then, bam, |
| 2:19.4 | out of nowhere, the stakeholder says, well, thank you for all this great information, but I'm going to |
| 2:24.4 | need to review this with my boss, the committee, my husband, my wife, my friend, my peers, my dog, |
| 2:29.6 | before we can make a decision. If you've been in this situation, and I bet you have, it makes you want to scream. |
| 2:36.6 | You try to salvage the deal by asking for a meeting with their boss, but most of the time they're unwilling to give you access. |
| 2:43.8 | But you fear if you go around them, you'll poison the relationship to the point that you'll lose any hope of closing the deal. |
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