4.1 • 11.9K Ratings
🗓️ 26 July 2017
⏱️ 17 minutes
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0:00.0 | This TED Talk features design thinker, philosopher, entrepreneur Tristan Harris, recorded live at TED 2017. |
0:10.1 | I want you to imagine walking into a room, control room with a bunch of people, a hundred people hunched over at desks with little dials, |
0:20.9 | and that that control room will shape the thoughts and feelings of a billion people. |
0:30.1 | This might sound like science fiction, but this actually exists right now, today. |
0:40.8 | I know because I used to be in one of those control rooms. |
0:47.1 | I was a design ethicist at Google where I studied how do you ethically steer people's thoughts? |
0:52.6 | Because what we don't talk about is a handful of people working at a handful of technology companies through their choices will steer |
0:56.0 | what a billion people are thinking today. Because when you pull out your phone and they design |
1:02.2 | how this works or what's on the feed, it's scheduling little blocks of time in our minds. |
1:08.2 | If you see a notification, it schedules you to have thoughts that maybe you |
1:11.8 | didn't intend to have. If you swipe over that notification, it schedules you into spending a little |
1:18.7 | bit of time getting sucked into something that maybe you didn't intend to get sucked into. |
1:24.6 | When we talk about technology, we tend to talk about it as this blue sky opportunity. |
1:30.5 | It could go any direction. |
1:32.7 | And I want to get serious for a moment and tell you why it's going in a very specific direction. |
1:38.3 | Because it's not evolving randomly. |
1:41.4 | There's a hidden goal driving the direction of all of the technology we make. |
1:45.7 | And that goal is the race for our attention. Because every news site, TED, elections, politicians, |
1:56.1 | games, even meditation apps have to compete for one thing, which is our attention. |
2:02.4 | And there's only so much of it. |
2:05.8 | And the best way to get people's attention is to know how someone's mind works. |
2:11.3 | And there's a whole bunch of persuasive techniques that I learned in college at a lab called the Persuasive Technology Lab |
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