Folks if you wanted to come to our effective manager conference for quite a while, but either we don't come to your location or you simply can't afford it because your company won't pay. We understand and that's why we've created our video effective manager conference series of videos.

You will be able to see the entire conference on video, including the practice, broken down into small 10 to 15 minute segments.

Each segment has a quiz, and there's a transcript to go with it through which you can search

for those topics you wish to go back on.

Come to the website, check it out, get a license for our video effective manager conference.

Welcome to Manager Tools.

Today we conclude our conversation on the Management Trinity, why we preach

it and how it came to be. One quick note before we go on, a lot of folks have been asking

about an effective manager conference in Toronto or Canada?

Well, please to announce that although it may not be up on the site yet,

so you may not be able to register yet,

we will be in Toronto Canada on December 10, 2009

for the Effective Manager Conference.

Also, we'll be conducting the Effective Manager Conference and the Effective Communications

Conference in London, England on January 26 and 27th, respectively.

So although both these conferences may not be up on the website yet,

registration will be available shortly. All right folks, here we go on with today's show. Oh, Okay, so we've talked about one-on-ones, we've talked about feedback. Now we need to talk

about the third thing we know that all great managers do, which is regularly

asked for improved performance.

And our teachable equivalent for that is coaching.

Yeah, it's great managers, the ones we've talked to, don't leave their directs development to chance. They don't think that when they hire you because you have good skills, that those skills with a little bit of improvement by goading and

coaching and are goading and encouraging and feedback and constantly talking about performance,

...