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An Arm and a Leg

The Insurance Warrior takes on a $61B Company

An Arm and a Leg

An Arm and a Leg

Documentary, Health & Fitness, Medicine, Society & Culture

4.81.1K Ratings

🗓️ 11 November 2021

⏱️ 24 minutes

🧾️ Download transcript

Summary

When Mattew Lientz needed surgery to save his life, his insurance wouldn’t cover it. Enter: Laurie Todd, the Insurance Warrior. Her first task: Figuring out who Matthew was really fighting, and how big the battle really was.

Transcript

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0:00.0

Hey there. Matthew Lentz was an engineer at Boeing for decades, and not the stereotype

0:05.7

engineers are anything, but he's not super demonstrative. Like, when I asked him to tell me

0:10.4

the story of how he almost died, this is how he begins.

0:14.3

When my merry go round started, I was 56 and I'm 72 now.

0:18.7

Oh, yeah, it was pretty crazy.

0:20.7

That's Matt's wife Diana. Matt will tell you, he would never have survived the merry go

0:24.8

round without her. Well, let him get the story going.

0:27.2

I worked for Boeing for over 34 years, and one day I had a pain in my lower right side.

0:33.9

A pal of his had his appendix burst, a real mess. Matt wanted to avoid that, but committed

0:39.4

Boeing employee, it's not like he was going to clock out early.

0:42.6

I sat there all day doing my job and I took the bus home and I decided I was going to go

0:48.1

to the doctor.

0:49.1

A few hours later, he's in the hospital getting his appendix out. It was messy, what they

0:53.9

call perforated. Matt spent a couple days in intensive care, recovering, and then he

0:59.3

gets a visit from the surgeon.

1:00.7

He asked for everybody else to leave the room, except for Diana. And he says, I'm so sorry.

1:06.7

I'm so sorry. I'm just sorry. And I looked at him for what? I said, did you leave a tool

1:12.6

in there or something? You know, you forgot to take it out. I mean, cancer was the last

1:16.8

thing in my mind, but there was Matthew was back in surgery next day, getting a third of

1:22.2

his colon removed. Then there was chemo, two flavors. The second one left Matt with neuropathy,

1:27.8

nerve damage. 15 years later, he still can't feel the bottom of his feet, except when they

1:32.6

tingle or when the lower half of his body feels like it's on fire. But at least the doctor

...

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