The Hidden Cost of Unresolved Disagreements

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 7 February 2026

⏱️ 92 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What if the secret to winning tough negotiations isn’t saying more — but seeing people more clearly? In this special Negotiation Masterclass episode of Negotiate Anything, host Kwame Christian brings together three elite mediators from radically different backgrounds to tackle the same universal challenge: navigating conflict when emotions run high and stakes are real. From workplace disputes to high-stakes legal battles, these experts reveal how conflict actually unfolds — and what separates resolution from ruin. You’ll learn why we instinctively dehumanize the people we disagree with, how leadership conflict avoidance quietly poisons organizations, and the subtle de-escalation techniques that can instantly change the tone of everyday conversations. Along the way, our guests break down ego, identity, empathy, and power — showing how preparation, perspective, and human connection drive better outcomes than brute-force tactics ever could. Whether you’re a leader, negotiator, mediator, or simply someone who wants to handle difficult conversations with more confidence and clarity, this episode will give you multiple perspectives, practical tools, and mindset shifts you can apply immediately. Listen in — and start building a negotiation style that actually works for you. Negotiate Anything: Take your personal data back with Incogni! Use code ANYTHING at the link below and get 60% off an annual plan: ⁠https://incogni.com/anything⁠ incogni.com ⁠Personal Information Removal Service | Incogni | Incogni⁠ Data brokers are collecting, aggregating and trading your personal data without you knowing anything about it. We make them remove it.

Transcript

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0:00.0	Today's episode of Negotiate Anything is sponsored in part by Shopify, Bravo, Cozy Earth, and Incogni.
0:07.0	Shopify is the global commerce platform that helps you start, run, and grow your business.
0:12.8	Sign up for your $1 per month trial today at Shopify.com slash Kwame.
0:17.8	Brevo is an all-in-one marketing and CRM platform to help you connect with customers and grow smarter.
0:24.6	Get started for free or use Code Anything 50 to save 50% on starter and standard plans for the first three months of your annual subscription at brevo.com slash anything.
0:36.6	Cozy Earth makes everyday comfort feel like a real upgrade
0:40.2	from unbelievably soft sleepwear to plush blankets. Go to cozyEarth.com and use the code Kwame for up to
0:46.9	20% off and you'll get a post-purch survey. Make sure you mention you heard about it here.
0:52.8	Incogni helps you to take your personal
0:55.1	data back by removing it from places online where it shouldn't be, helping to reduce your
1:00.4	exposure to scams and identity theft. Use code anything for 60% off of an annual plan at
1:07.3	incogni.com slash anything. As always, you can find all of these deals in the show notes.
1:13.4	Welcome to this negotiation masterclass edition of Negotiate Anything. With over 1,600 episodes
1:19.3	featuring some of the world's brightest minds, we've carefully curated three
1:23.3	powerful conversations for you. What makes this so special is that you'll hear how different experts
1:28.5	from different industries approach the same challenge in their own unique ways. Our goal is to give
1:34.6	you multiple perspectives so you can build your own unique style. Success doesn't look the same for
1:39.9	everyone and in this masterclass you will see exactly why. Let's dive in. Natalie, thanks for joining us
1:47.0	today. Thank you so much, Kwame. I'm so excited to be here. Yes, and we are excited to have you, my friend.
1:51.7	So how about you get us started by telling us a little bit about yourself and what you do?
1:55.0	Absolutely. My name is Natalie Garamone. I am the owner and principal consultant of 180 focuses on
2:00.2	workplace conflict resolution and mediation.
	...

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