The Excellent Plumbing Inspection - Part 2 - Special Guest: Ed Gehman

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 3 May 2021

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

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Summary

In today’s show, we interview special guest Ed Gehman. A veteran of the field and an excellent plumber, Ed wasn’t always turning wrenches on pipes. Previously he worked in a tire shop and refinishing furniture. Regardless, Ed strived for excellence and continues to do so in his plumbing career. Demonstrating his meticulous nature, Ed reveals his approach to performing an excellent plumbing inspection and how to walk a client through the value of knowing the condition of the plumbing in their home.

Transcript

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0:00.0	I think the most important thing that you can key in on is your attitude toward the inspection,
0:08.0	towards meeting that customer, towards doing the best thing you can do for them.
0:12.0	And doing the best thing is not walking out of the house and saying everything's fine.
0:16.0	Doing the best thing is finding issues that need to be taken care of.
0:21.7	You know, we talk about maximizing opportunity, but you need to have a mindset that you
0:28.3	are going to do the best possible thing you can do for that customer that's right in front
0:32.8	of you.
0:37.0	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.9	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:54.5	It is a never-ending discipline. It is a never-ending discipline.
0:56.6	It is a refuse to lose pursuit.
0:59.1	It is a wake-up call every morning to waste no day.
1:03.1	Now here's your host, Brian Burton and Nate Minnick. Hey, welcome to another episode of the Waste No Day podcast.
1:18.4	I'm your host Nate.
1:19.5	And I'm Nate's co-host, Brian.
1:21.3	We have a new subject, and this time a new interview with you.
1:25.3	We have Ed Gaiman joining us from Benjamin Franklin Plumbing.
1:29.5	He is the service manager of the service technicians there at Ben Franklin in Leicester.
1:36.2	And we're looking forward to hearing his expertise today.
1:39.5	Our subject for today's podcast is going to be focusing on the excellent plumbing inspection or the
1:46.8	excellent plumbing maintenance however you want to refer to it but basically plumbing
1:51.0	maximizers plumbing maximizer yeah there you go we're getting into the home and
	...

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