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Jocko Podcast

The Debrief w/ Jocko and Dave Berke #4: When The Boss's Boss Skips Down The Chain for All The Info

Jocko Podcast

Jocko DEFCOR Network

Management, History, Business

4.831.3K Ratings

🗓️ 15 September 2020

⏱️ 33 minutes

🧾️ Download transcript

Summary

Jocko and Good Deal Dave Analyze some issues and look for solutions.

Support this podcast at — https://redcircle.com/jocko-podcast/exclusive-content

Transcript

Click on a timestamp to play from that location

0:00.0

This is the Jocco debrief podcast episode four with David Burke and me Jocco Willink Dave. Let's debrief. What do you got?

0:09.5

All right, I got one

0:13.0

We've got the bosses boss skipping the chain of command and coming straight to

0:18.5

one of the key leaders in the team. So

0:21.6

What's happening is you've got this person we're working with

0:25.0

Cool company there in the sales side and the head of sales the VP of sales works for the chief revenue officer

0:32.5

Okay, so the chief revenue officer is the boss's boss. No the chief revenue officer is the boss

0:37.8

Okay, so the VP of sales works for the CRO okay, the CRO works for the CEO got it the CEO is the boss's boss is the boss's boss is coming straight to the head of sales

0:48.9

On a pretty regular basis kind of talking about problems some misalignments so companies doing fine actually, but as you might guess

0:59.0

With COVID all their 2020 projections kind of got reestablished and so they have new monthly sales baselines

1:06.1

Which are lower than what they expected and so they're not meeting their numbers, but they're they're gonna be okay

1:10.4

But the CEO's frustrated and when the CEO is frustrated with how the team is performing instead of going to the CRO

1:16.8

He's skipping over the CRO going straight to the head of sales the VP of sales to ask questions and at first it wasn't a big deal

1:26.4

As it's been happening more and more regularly

1:29.6

The conversation the reason he called me to ask to to talk about it

1:33.0

You know to kind of talk to the scenario is that he was starting to get upset

1:36.4

And it was coming through when the CEO was coming down he was sort of

1:41.2

expressing that frustration and making it clear like hey

1:44.4

You know you should the CRO was getting mad now CRO is out of the loop

1:50.7

Okay, the VP of sales was basically telling the CEO hey don't come to me go to my boss

1:58.0

Okay, and interesting. Yes interesting and it was hey what was bothering the individual about that?

2:04.4

the biggest issue was

...

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