Hey today we've got the legendary Tiffany Bova talking about client experience and

differentiating yourself from the competition.

Hey welcome to the Tom Ferry Show. I'm super excited at the legendary at Tiffany

Bulva, make sure you follow her on Twitter. Evangelists of growth and innovation

at that little company called Salesforce.

Yep, small little company, small little tower in San Francisco.

So all these extraordinary people are watching this

are in real estate, they're in mortgage, they're in insurance,

they're in title sales, but they are like you and I they are cut from that

interesting cloth called sales yeah so take just a second and share with you know all

the people that are watching this who is Tiffany Bova why should we care like I know you're a boller when it comes to

sales and certainly in marketing but give me a little insight on who's Tiffany

Bova? So if I were just to describe myself I call myself a recovering seller who I love that because I no

longer carry a quota but I wake up every day you know fighting the fight to try to

help sales people out there around the globe yeah better and be more productive and

and hit their numbers.

So that's what I spend my days doing.

So I vicariously get to sell through everybody I get in front of, which is, I feel like I carry a global

quota.

So I get to do for the real estate industry you're doing

for Salesforce and then all of their gazillion. Yeah it doesn't matter what

industry. Doesn't matter what industry. I think sales is sales but but let me give you

...