The Conflict Conversation

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Coaching, Self-improvement, Executive Presence, Careers, Business, Management

4.8 • 1.3K Ratings

🗓️ 4 August 2022

⏱️ 19 minutes

🔗️ Recording | iTunes | RSS

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Summary

What’s helpful to say when you’re in an argument? How can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” which began last month. This episode has scripts and concepts for mastering The Conflict Conversation. We’ve created another PDF to support your leadership development. It’s a feedback model detailing actions and intentions for you. If you’re serious about your leadership, you have to be serious about mastering the art of...

Transcript

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0:00.0	Hey, everyone. Tom here. I want to pop in for a second before we start and tell you about the latest PDF we've posted for you. It is about feedback. If you have ever looked through the episode library, you know how many episodes I've done on feedback, giving feedback, getting feedback, reacting to feedback. Feedback is such a crucial skill well this
0:22.8	PDF has our newest thinking about feedback the PDF is in the tool bin on the
0:29.0	essential communications website please go help yourself I am back from Bali and a
0:34.8	wonderful visit with my daughter it was was fabulous, as you can imagine.
0:38.5	I look forward to bringing you a new episode next month, but for now, here is a rebroadcast from 2017, an audience favorite called The Conflict Conversation.
0:48.3	It has a ton of tools for you.
0:50.9	I hope you enjoy it.
0:52.2	Here we go.
0:57.4	Welcome back to the look and sound of leadership,
1:02.9	an ongoing series of executive coaching tips designed to help you be perceived in the workplace the way you want to be perceived. I'm Tom Henshaw, your executive coach, and today we're talking about
1:08.7	the conflict conversation.
1:15.5	Ashley wanted coaching on how to argue.
1:19.3	I had told her about a concept I call conflict house.
1:27.4	Conflict house is a place where any person with any conflict has to go in order to resolve their conflict.
1:35.5	Whether an argument's large or small, whether it goes well or is a disaster, every conflict happens inside conflict house.
1:39.8	Ashley and I had discussed the two ways to enter conflict house.
1:42.3	The one used most often is marked right wrong. People who enter through right wrong are anointed with the powerful belief of being right.
1:49.0	The second, less frequented door is marked curiosity.
1:52.8	Entering here causes everything that happens inside to become easier.
1:59.3	Once inside Conflict House, there are only three rooms.
2:03.2	You can visit them in any order.
2:05.0	During any given argument, one room might be more important than the others.
	...

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