The Case for Common Human Decency 6 | 8

Radical Candor: Communication at Work

Radical Candor

Society & Culture, Relationships, Business, Careers

4.7 • 741 Ratings

🗓️ 21 February 2024

⏱️ 56 minutes

🔗️ Recording | iTunes | RSS

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Summary

Common human decency is something everyone deserves, but not everyone gets. Especially at work. Kim and Amy discuss a case study Kim learned about during a recent visit to Harvard Business School. In this case, the co-founders of CloudFlare considered the implications of five employees' resignations over the prior three months and whether or not the resignations were symptomatic of bigger issues with CloudFlare's culture and management processes. The HBS alums then put on their case study hats as they explore the recent attention CloudFlare has received for its poor handling of layoffs after Brittany Pietsch filmed her own layoff and it subsequently went viral on TikTok. Get all of the show notes and resources at RadicalCandor.com/podcast.Follow UsInstagramTikTokLinkedInYouTubeFacebookXEpisode SummaryThe effectiveness of case studies in business education. 00:00Business case analysis and decision-making. 04:31Work culture and management practices in a tech startup. 09:58Workplace layoffs and accountability. 18:14Workplace layoffs and performance evaluations. 24:04Layoffs, performance management, and HR practices. 30:19Firing employees and accountability in the workplace. 38:38Leadership mistakes and feedback. 45:13Effective feedback and criticism in the workplace. 52:50 Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Hello, everybody, and welcome to the Radical Canter podcast. I'm Kim Scott. I'm Amy Sandler. Jason
0:10.4	Rosoff is out today. And so, Kim, even though you and I were both at Harvard Business School in the mid-1990s, just a year or two ago, it feels like, even just looking at that, that looks so long ago.
0:26.7	But we did not know each other.
0:28.3	And what you didn't know at the time was that the year after graduation, I stayed on campus,
0:35.0	and I was co-writing case studies, Harvard Business School case studies.
0:40.0	And these had the really page turning titles like, quote, shock therapy in Eastern Europe,
0:47.2	Polish and Czechoslovak economic reforms.
0:50.8	That is how I spent the year after business school.
0:52.7	Were you actually, were you in the Soviet Union at that time? I was not. It was Russia at that time, no longer the Soviet Union.
0:59.9	And I was there before, right after college in the years, from 1990 to 1994, is when I was in
1:08.6	the Soviet Union slash Russia.
1:18.9	What is, just for clarification, when did the name change, when did the official change occur?
1:22.0	1991, I believe.
1:22.8	Okay.
1:27.5	So it was like, I remember it happened when I was flying home for the holidays.
1:30.2	So it was December of 1991, I think.
1:30.9	Wow.
1:34.9	That's, it really is amazing, I think, to get that historical context. I was in, in, in, in Europe during college in the year that the Berlin Wall fell.
1:39.9	And so, um, 89 that was.
1:42.3	That was 1989.
1:43.5	That's right.
1:48.6	So this is a long history. It was, and, you know,
	...

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