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An Arm and a Leg

The bill looked like BS. So she took it to small claims court.

An Arm and a Leg

An Arm and a Leg

Documentary, Health & Fitness, Medicine, Society & Culture

4.81.1K Ratings

🗓️ 9 February 2023

⏱️ 26 minutes

🧾️ Download transcript

Summary

A listener wrote: “I sued a hospital in small claims court.” She lost, but felt like she’d won — and learned a ton. Now she wants to encourage more people to try it. You’re gonna want to hear this story.

Transcript

Click on a timestamp to play from that location

0:00.0

My name is Lauren Slomenda. I live in Reno, Nevada. I work in higher education. That's my

0:06.0

full-time gig. And I probably should have been a lawyer.

0:12.7

Lauren sent me a note a few months ago. With the subject heading, I sued a hospital in small

0:16.8

claims court and lost. Here's what I learned. It ended. I technically lost, but I feel like I won.

0:24.0

I'm just kind of a bulldog, especially when I feel like big organizations with a lot of power

0:28.6

are taking advantage of people, especially people that I care about. I just get really fired up

0:35.5

and I'm not afraid of a little conflict. If you wanted to encourage more people, maybe

0:41.0

a lot more people to give this a try. I was like, let's definitely talk.

0:52.2

This is an arm and a leg. I show about why healthcare costs a freaking month and what we can maybe

0:56.7

do about it. I'm Dan Weissman. I'm a reporter. I like a challenge. So our job on this show is to

1:02.0

take one of the most enraging, terrifying, depressing parts of American life and bring you something

1:07.3

entertaining, empowering, and useful. Lauren says studying medical bills has become kind of a hobby.

1:16.7

Something she traces back to childhood. Her dad passed away when she was eight. There wasn't a lot

1:23.2

of money. My mom is a person who will call someone and argue over a penny. I just remember her

1:28.5

spending hours on the phone arguing with insurance companies and retrospect. I'm realizing

1:35.6

how difficult that must have been, especially because my brother has a couple disabilities.

1:41.2

And before Obamacare, those are all pre-existing conditions, so no one wanted to cover him.

1:46.8

Yeah. Lauren's primed for a good fight, but it's not like he went right to court the first time she

1:51.6

got a messed up medical bill. Actually, earlier that same year, I had like a bogus bill from this

1:56.5

same hospital group that I just like didn't try as hard to fight, but when they sent me another one,

2:02.4

I was like, you guys gotta be kidding me. Absolutely not. So I just fought them tooth and nail on it.

2:11.5

And I think it's worth hearing what Lauren's like when she's not fighting tooth and nail. The

...

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