The Best for the Guest – What goes into the experiences you create

Cat & Cloud Podcast

Cat & Cloud

Education

4.8 • 727 Ratings

🗓️ 21 November 2024

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

Welcome back to the Cat & Cloud podcast! This week the guys are discussing all things GCC (guest-coffee-cafe) and how to prioritize and create a stellar guest experience. As we’re nearing the end of the year we’re starting to think more about what we want to build in the coming years, listen to this weeks full episode to hear their thoughts on what’s going to be most important for us in 2025. Want to give our new Instant Coffee a try? https://catandcloud.com/products/swift-coffee-6-pack Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the podcast? Visit our website catandcloud.com/podcast, or email us at [email protected] and tell us what it is, and maybe your question will be the one we answer next week! Instagram: https://www.instagram.com/catcloudcoffee/ Cat & Cloud: https://catandcloud.com/ Chris Baca’s Personal Blog: https://chrisbaca.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for two of our founders, Chris Baca and Jared Truby, to share their experiences in the coffee industry and starting a business. Each week the guys sit down to talk about their new challenges as business owners, how they’ve utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!

Transcript

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0:00.0	Hey listeners, starting Black Friday and running through Cyber Monday, $1 per pound, of any coffee that we sell at cattencloud.com, will be going directly into the Best Friends Club, our initiative that gives back to our producers.
0:12.6	So this sales season, don't spend money on marginally discounted stuff that you don't need and impact someone's life by simply buying coffee.
0:20.7	Check out the coffees on our menu and make a memorable experience for somebody else.
0:24.7	And enjoy.
0:26.7	Mnum, man, numin ultramicroscopic sylicoval caniconeosis.
0:32.0	Numen ultra-microscopic sylicoval caniconeosis.
0:36.4	What a beautiful start. Start, start, start what do we how do we talk about
0:41.1	yacht rock did you see the yacht rock documentary trailer is that why you said yacht rock no i have not even
0:46.2	heard of it why did you say yacht rock right now because it rum uh it sounded like yacht form
0:51.0	oh okay and then you're rocking a jot form.
0:54.3	J on the yacht.
0:55.3	J on the yacht.
0:57.1	That was a yacht.
0:58.2	Are you into yacht rock?
0:59.5	Well, my friend Rob that I skate with, we'll listen to Yacht Rock sometimes.
1:03.9	What even is Yacht Rock?
1:05.4	Who's a band in Yacht Rock?
1:06.9	Yacht Rock is, I mean, I think the best example of yacht rock is probably Christopher Cross.
1:12.8	Well, I'm, you lost away.
1:14.1	Sailing takes me away.
1:15.8	Oh.
1:17.1	Sailing.
	...

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