Sometimes a technician may get in their head that just because they might not be able to afford something right now doesn't mean the customer can't, no matter what it is.

If you explain the job as you go to the customer, it makes it a lot easier at the end.

If you're saving it up and then coming up to the end,

it's going to be very difficult for a technician

because now you're laying everything out

and the customer is going to doubt that they need all of that stuff.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline. It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast. Your host, Nate and Brian are hanging out with you.

And this time we're looking forward to covering the basics of a service call. We are joining a conversation with Greg McAfee today. He is going to be sharing with us his ideas of what makes a service call. We are joining a conversation with Greg McAfee today. He is going to be sharing with us his ideas of what makes a service call go well. And man, is it something we need right here

before summer? Before we do that, we're going to break down the idea and turn to Brian for our

quote. If more information was the answer, we'd all be billionaires with six-pack

abs. Derek, Sivers. I like it. Yeah. As somebody who definitely has six-pack abs. Somewhere down

there. Some somewhere. I'm a billionaire somewhere out there in the future. I just haven't

recognized the full potential yet. I can actually feel at least four of the six in mine here somewhere.

Wait a minute. Push a little. There we go. There we go. There's one anyway. Yeah, absolutely.

I tell you what, you know, the only way you get abs is by working out. And the only way that you get better is by practice.

Yeah, and why did I, why did I choose a quote with more information? Greg McAfee is, as our book, well, I'll talk about it on the show but as as our buddy gary singleton told us a a real ogy of the industry someone who knows the ins and outs and measurables and how to do and train

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