Texts and Tensions: Effective Conflict Resolution Techniques with Veronica Cravener, Esq.

Negotiate Anything

American Negotiation Institute

Business, Self-improvement, Education

4.7 • 747 Ratings

🗓️ 9 May 2024

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this enlightening episode of "Negotiate Anything," host Kwame Christian welcomes back Veronica Cravener, Esq., a seasoned mediator and attorney, to delve into the nuances of online dispute resolution (ODR) and negotiating conflicts via digital communication tools such as text messaging and email. With the rise of remote interactions, Veronica shares invaluable insights from her extensive experience in mediation, highlighting how digital platforms can enhance the negotiation process. The discussion explores intriguing data on the success rates of online mediations and provides practical strategies for effective digital communication in conflict resolution. Listeners will gain a deeper understanding of the advantages and challenges of negotiating in an online environment. - Exploring the fundamental principles of ODR and its application in resolving disputes outside the traditional courtroom setting. - Comparing the effectiveness and challenges of online versus face-to-face negotiations and mediations. - Practical tips for managing negotiation and conflict resolution through text messages and emails. Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Transcript

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0:00.0	Hello, my friend, and welcome to another exciting episode of Negotiate Anything.
0:07.6	Thanks for joining us today. With over 10 million downloads and listeners from more than 180 different
0:13.5	countries, it's dedicated listeners just like you who have made Negotiate Anything the number one
0:19.2	negotiation podcast in the world.
0:21.4	I'm your host, Kwame Christian.
0:23.4	I'm a business lawyer, mediator, author, and the proud CEO of the American Negotiation Institute.
0:29.7	Now, before we get into today's insightful conversation, I have a golden opportunity for those of you
0:35.2	who recognize the power of negotiation in your professional
0:38.5	lives. Have you ever found yourself wishing that you can navigate those high-stakes conversations
0:43.4	with more confidence? Or perhaps you're looking to empower your team with the art of persuasion
0:48.3	and conflict resolution. At the American Negotiation Institute, we've crafted specialized
0:53.8	keynotes and workshops tailored for those very needs.
0:57.0	We've transformed the negotiation skills of professionals worldwide, and we're eager to do the same for you.
1:03.0	We believe the best things in life are on the other side of difficult conversations,
1:07.0	and our goal is to help you improve your lives and the lives of those around you one difficult conversation at a time.
1:13.6	Don't let another challenging conversation leave you second guessing.
1:17.6	Click the link in the description to discover how we can help you find confidence in conflict,
1:22.6	negotiate better deals, and have stronger relationships.
1:26.6	Because in the world of business, every conversation
1:29.4	counts. And now, without further ado, let's jump into the interview.
1:39.0	Veronica, thanks for joining us today. Hey, Kwame, thanks for having me. It's good to be back.
1:43.4	Yes, it's good to have you back, one of thanks for having me. It's good to be back. Yes, it's good to have you back.
	...

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