Hello, my friend, and welcome to another episode of Negotiate Anything.

Thanks for spending time with us today.

It's listeners like you in 181 different countries that have made Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.

I'm your host, Kwame Christian.

I'm a business lawyer, mediator,

professor, and the director of the American Negotiation Institute. Before we get started,

I have two quick questions for you. Is negotiation a critical part of what you do? Do you need to

resolve conflict and persuade at work? If you answered yes to both of those questions,

visit our website to learn more

about our negotiation workshops. We've traveled the country working with professionals just like

you, and we'd love to have the opportunity to work with you too. Check out the link in the

description to learn more. Ken, thanks for joining us again today. Thank you for having me, Kwame.

Yeah, it's my pleasure.

And the second time will be even better than the first.

So for you listeners out there, Ken and I, we were, we had this podcast scheduled a couple

of weeks ago and the podcast was so good and the points Ken was making were so great

that he blew up my computer. And so this is

take two. So I appreciate your patience. Not my pleasure. Yeah. So how about you get us started by

telling us a little bit about yourself and what you do? Okay. I've been in the financial

services industry for a little over 30 years. I've worked predominantly for three large institutions, Morgan Stanley, the Black Star Group, and Credit Suisse.

And I'm really been a change manager for most of my career where I work with different departments within the company.

And throughout my career, I've done fintech system implementations. I've done organizational changes.

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