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Your Undivided Attention

Stranger than Fiction — with Claire Wardle

Your Undivided Attention

Center for Humane Technology

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4.81.9K Ratings

🗓️ 31 March 2020

⏱️ 63 minutes

🧾️ Download transcript

Summary

How can tech companies help flatten the curve? First and foremost, they must address the lethal misinformation and disinformation circulating on their platforms. The problem goes much deeper than fake news, according to Claire Wardle, co-founder and executive director of First Draft. She studies the gray zones of information warfare, where bad actors mix facts with falsehoods, news with gossip, and sincerity with satire. “Most of this stuff isn't fake and most of this stuff isn't news,” Claire argues. If these subtler forms of misinformation go unaddressed, tech companies may not only fail to flatten the curve — they could raise it higher.

Transcript

Click on a timestamp to play from that location

0:00.0

Whether it was the bushfires in Australia, whether it was the downing of the plane in Iran,

0:05.0

whether it's about the impeachment crisis, whether it's coronavirus,

0:08.0

almost every story now has an element of missile disinformation connected to it.

0:13.6

That's Claire Wardle, the co-founder and US director of First Draft,

0:17.5

a nonprofit that trains journalists

0:19.1

how to combat miss and disinformation worldwide.

0:21.9

Claire says the problems journalists are confronting overseas

0:24.8

rarely get any press coverage here in the US.

0:27.2

Certainly the conversations in America do not recognize what this looks like globally.

0:31.6

In fact, the conversation seems to be stuck in 2016.

0:34.8

While we've been talking about the four-year-old threat of fake news, Claire has

0:38.1

been watching whole new categories of threats go unacknowledged.

0:40.9

When people would use the phrase fake news, I would say, well most of this stuff isn't fake and

0:45.1

most of this stuff isn't news.

0:46.8

If there's anything Claire can teach us, it's that most of these threats are so new, we're

0:51.2

at a loss for words.

0:52.6

How do we deal with a genuine photo that's three years old?

0:56.0

It's a genuine photo, it's three years old,

0:58.3

but the problem is the caption is placing it in a different context.

1:01.8

Lots of research shows that audiences

1:03.7

can't even consider that that photo would be three years out of date

1:06.9

because that's not a problem that they've ever encountered

...

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