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An Arm and a Leg

Son of Medicare: Attack of the Machines

An Arm and a Leg

An Arm and a Leg

Documentary, Medicine, Health & Fitness, Society & Culture

4.81.1K Ratings

🗓️ 21 March 2024

⏱️ 30 minutes

🧾️ Download transcript

Summary

How UnitedHealth used an algorithm to cut off care for seniors.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there. So this is kind of a horror story, but it's not quite the kind of story it might sound like at first, because at first it might sound like a horror story about machines taking over, making all the decisions, and making terrible, horrifying choices, very age of artificial intelligence.

0:16.0

But this is really a story about decisions made by people for money.

0:27.0

It's also kind of a two-fer sequel, like those movies that pit two characters from earlier stories against each other like

0:32.8

you know Godzilla versus King Kong or alien versus predator although in this

0:37.4

case I got to admit the two monsters aren't necessarily fighting each

0:40.0

other let's get reacquainted with them. On one side, coming back from our very last

0:45.7

episode, we've got Medicare Advantage. This is the version of Medicare that's run by

0:50.3

private insurance companies. It's got a bright and appealing side

0:53.8

compared to traditional Medicare, the version of Medicare that's just run by the

0:57.4

federal government, because it costs a lot less month to month month saving people money on premiums and it often comes with extra benefits like dental coverage which traditional Medicare doesn't offer

1:09.1

I know

1:12.1

But Medicare Advantage can have a dark side, which is basically...

1:17.0

Well, you end up dealing with private insurance companies for the rest of your life.

1:22.0

You need something, a test, a procedure, whatever,

1:25.6

they might decide not to cover it, which can be scary. Our other returning monster, am I really calling them a monster? Well, last time we talked

1:36.7

about them in 2023, we had an expert calling them a behemoth, that's United

1:41.8

Health Group. You might remember they're not only one of the biggest

1:46.0

insurance companies and maybe not coincidentally the very biggest provider of

1:50.6

Medicare Advantage plans, they've also got a whole other business under the umbrella name

1:56.8

Optum. And Optum has spent the last bunch of years buying up a gazillion of their health care companies of every kind.

2:05.4

That includes medical practices, so they employ more doctors than anyone else by a huge

2:11.3

margin. It includes surgery centers and home health companies and

...

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