So I always say that my maintenance claims are my proactive clients, my service clients,

or my reactive clients.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates

to plumbing, heating, air conditioning, and electrical. More than a podcast, Waste No Day is a credo,

a determination, a mindset. It is a never-ending discipline. It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton's Nate Minnick.

Welcome to another episode of the Waste No Day podcast.

Your host, Brian, here.

No Nate, as of yet.

He's not going to make the intro, but he's going to be sliding through your window,

Dukes of Hazard style just in time for the interview with Coral Whale.

And that brings me to our guest, Coral Whale, freaking awesome.

Returning guests in among the most popular guests, at least for the waste no day audience that we have had on the show.

I'll probably talk to her about this a little bit, but multiple owners and managers have told me that Coral Whale Wales first episode is required listening for any new

techs that join their team.

I would highly recommend it, especially if you run a maintenance call because like me,

when I was in a truck and a plumbing truck, she in an H-FAC truck considers maintenance calls

her bread and butter.

So let's get right to the intro.

I'm going to do things slightly differently today in this one just because I don't have a co-host.

So I'm going to just ounce everything off myself.

...