5 • 715 Ratings
🗓️ 9 July 2025
⏱️ 10 minutes
🔗️ Recording | iTunes | RSS
🧾️ Download transcript
If your email performance is slipping even though you're using that classic “letter format” style, there’s a reason—and it’s not what you think. Jay Schwedelson breaks down why hybrid-looking plain text emails are quietly tanking results, and what real 1:1 messaging actually looks like. Also: laser planetariums, shoe policies at TSA, and the weird airport loophole that makes Jack & Coke at 8:30 a.m. seem totally fine.
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Best Moments:
(02:01) Why everyone’s using letter format emails—and what they’re getting wrong
(03:02) The sneaky visual signals that make your “personal” emails feel automated
(04:30) 600% higher reply rates when your email looks truly human
(05:15) Why your “plain text” email is still HTML—and why that’s okay
(06:15) The email strategy mistake of living in both the graphic and plain text worlds
(08:13) Jack & Coke at 8:30 a.m.? Only acceptable in airports, apparently
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Check out Jay’s YOUTUBE Channel: https://www.youtube.com/@schwedelson
Check out Jay’s TIKTOK: https://www.tiktok.com/@schwedelson
Check Out Jay's INSTAGRAM: https://www.instagram.com/jayschwedelson/
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Click on a timestamp to play from that location
0:00.0 | Welcome to Do This, Not That, the podcast for marketers. Each episode is packed with quick tips. |
0:08.3 | They're super short, and at the end, we have some fun. Let's jump into it, and thanks for being here. |
0:14.6 | We are back for Ask Us Anything from the Do This, Not That podcast, presented presented by marigold there's our short episode |
0:22.7 | we're all week long we get in questions we get in work questions we get in ridiculous questions |
0:27.7 | we try to tackle one of each you want to submit a question just go to jschwedelson dot com |
0:32.7 | there's a button that says podcast another one that says ask us anything and if you want to submit |
0:36.9 | i mean anything you |
0:38.2 | got so let's jump into it our first question we'll do the work one before the ridiculous one |
0:41.8 | we got a question from charlotte from miami you know miami's about 45 minutes from me you know what |
0:48.5 | i just saw because i'm getting like all these local advertisements that there is a new laser |
0:53.9 | aba disco show. |
0:56.3 | Abba, you know, the band with Mamma Mia down to Miami. |
1:00.7 | I will not be at that. |
1:02.6 | Not that I don't like Abba. |
1:03.3 | I do like Abba. |
1:05.3 | I don't like laser shows. |
1:06.8 | I don't like planetariums. |
1:09.3 | I haven't been a long time. |
1:10.3 | I think planetariums are really, really weird. |
1:13.6 | Why? |
1:14.6 | First of all, the narrator is always a tryhard. |
1:17.6 | It's like the narrator is like, |
... |
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