Second Cup: You work with people
Before Breakfast
iHeartPodcasts
4.5 • 1.5K Ratings
🗓️ 26 August 2023
⏱️ 7 minutes
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Summary
There's usually another human being on the other end
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Transcript
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| 0:00.0 | Get your tickets now at AXS dot com for our 2023 I heard radio music festival |
| 0:07.4 | Coming back to Las Vegas |
| 0:09.6 | Tonight September 22nd and 23rd one stage |
| 0:14.1 | Streaming live only on who do this is the I heard radio music festival by your tickets for our |
| 0:21.7 | 2023 I heard radio music festival now starting at just $55 plus taxes and fees at AXS dot com |
| 0:30.0 | Welcome to before breakfast, a production of I heard radio |
| 0:40.4 | Good morning |
| 0:42.4 | This is Laura |
| 0:44.6 | Welcome to the before breakfast podcast |
| 0:47.6 | Today's tip is to remember that you work with people |
| 0:52.4 | Not email addresses or job descriptions |
| 0:56.6 | Remembering that will help create more pleasant environments |
| 1:00.4 | And you'll get things done more smoothly too |
| 1:04.2 | It's easy to forget that almost every interaction involves another person |
| 1:09.8 | This is particularly true for one-time interactions and when we're interacting remotely with people we've never met in real life |
| 1:18.2 | When you call about your refrigerator delivery you just want to know when you need to be home for the delivery and |
| 1:24.2 | How much longer you'll be eating takeout |
| 1:26.9 | When you email the IT help desk at your workplace |
| 1:30.0 | You just want to solve your printer problem |
| 1:33.1 | But sometimes you get a little bit more than you are expecting |
| 1:37.0 | You may find out that the appliance delivery scheduler is covering for a colleague and that she just bought the same model refrigerator that you are having delivered |
| 1:45.4 | Sometimes it's unclear what you're supposed to do with all this though |
... |
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