So there's three words that would help you tune in to your audience. And the audience is anybody

you're talking to, which could be one person, or maybe you have two people on your team.

And here are the three words, if you would just think about them, before you decided what

you would say, needs, fears, victories. If you could clearly come up in your mind with what do these people

or these team members need to know right now that they don't know, fears, what are they

worried about or concerned about or distraught by or keeping them up at night.

Not terrified like going to a horror movie, but what are those negatives that come into their thinking and how could you address or help them?

And then the victories, what are the things that are working?

What are the good things that are going on now that you could reinforce?

Welcome to the Home Service Expert, where each week Tommy chats with world-class

entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership

to find out what's really behind their success in business.

Now, your host, The Home Service Millionaire, Tommy Mello.

Before we get started, I wanted to share two important things with you.

First, I want you to implement what you learned today.

To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview.

So I ask the team to take notes for you.

Just text, note, N-O-T-E-S, to 888-526-1299.

That's 888-526-1299, and you'll receive a link to download the notes from today's episode.

Also, if you haven't got your

copy of my newest book, Elevate, please go check it out. I'll share with you how I attracted

and developed a winning team that helped me build a $200 million company in 22 states. Just go to

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