REVIEWS.io - Empowering Brands, Agencies, and Tech Partners
The Story of a Brand Show
Ramon Vela
4.9 • 147 Ratings
🗓️ 6 June 2023
⏱️ 55 minutes
🧾️ Download transcript
Summary
This episode is brought to you by Sendlane.
Our friends at Review.io are giving my listeners 20% Off the Lifetime of Any Plan. Use the following link: https://www.reviews.io/front/founders-paradiso-offer
Today, we interview Joe Fox, Global VP of Partnerships and Joe Santillan, Regional Growth Manager of REVIEWS.io. REVIEWS.io is a powerful review collection and management tool that helps businesses grow their online reputation.
We discussed:
* What they're grateful for
* What trend they are seeing in the market
* How REVIEWS.io works with multiple channels
* Why you should audit your tech stack more frequently
* How they work with agencies and tech partners
* What sets them apart from competitors?
* Onboarding from a brand's perspective
* What is their vision for the future?
* Integrations like Rebuy Engine, Gorgias, and Dotdigital
* What other platform they work with
* Future Product Launches
* Advice and insights around user generated content
* Case studies and customer success stories
* And more…
Join Ramon Vela, Joe Fox and Joe Santillan as we break down the inside story of REVIEWS.io on The Story of a Brand.
For more on Reviews.io, visit: https://www.reviews.io/front/founders-paradiso-offer
Subscribe and listen to the podcast on all major apps. Simply search for "The Story of a Brand" on your favorite podcast player.
*
This episode is brought to you by Sendlane.
Here's the deal: I have a gift for you from our primary sponsor — Sendlane. They're giving away their online course eCommerce Academy - Email & SMS Marketing!
This course gives you the step-by-step playbook to drive more revenue and retention with email & SMS. This is typically a $500 package, but for our listeners, it's entirely FREE when you get started with your FREE 14-day trial of Sendlane.
When you do, chat with their support team and let them know you're one of our listeners to get full access to hours of course content that will help you make email marketing your #1 growth engine.
Visit https://storybrandgift.com to get the details, sign up for a free trial and get your gift!
Transcript
Click on a timestamp to play from that location
| 0:00.0 | What we really focus on with our agency partners is empowerment and reciprocation. |
| 0:06.0 | So we really try and make sure that if agency partners are continually putting our products |
| 0:11.7 | forth and recommending us to their clients, we want to make sure that we're giving them leads |
| 0:17.2 | back. |
| 0:18.2 | And part of the way that we do that is through our amazing customer |
| 0:21.4 | success team. And so that's a big part of what we want to do is that we want to make sure |
| 0:26.4 | that we're giving referrals back. We have close to 10,000 customers globally. So we like to be able |
| 0:32.1 | to give referrals back to our agency partners, as well as our tech partners, of course. But it's |
| 0:37.4 | something that I feel that we do that's quite unique. |
| 0:50.5 | This is the story of a brand, |
| 0:53.0 | a podcast that helps people learn the story behind their favorite consumer products. |
| 0:57.4 | I'm Ramon Vela, and I believe that people want to know more about the brands and products they purchase. |
| 1:03.0 | So each week, I interview the founder of a consumer brand, unpack their story, their products, their mission, |
| 1:08.8 | so you can decide which products are worth buying and which |
| 1:11.9 | brands are worth supporting. |
| 1:16.7 | Today, we interview Joe Fox, Global VP of Partnerships, and Joe Santillan, Regional Growth Manager |
| 1:23.9 | of Reviews.io. |
| 1:25.8 | And we go into so many different areas here. |
| 1:28.3 | We talk about, of course, what they're grateful for. |
| 1:30.3 | We talk about integration. |
| 1:32.3 | We talk about technology partners. |
| 1:33.3 | We talk about agency partners and what they do to empower them. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Ramon Vela, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Ramon Vela and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.