Hey everyone and welcome to our throwback episode. In our throwback episodes, we are reintroducing you to some of our most popular episodes.

This is great for new listeners who want to learn more about the work we've done in the past, and it's a great refresher if you've been a listener for a long time.

Enjoy. Jeremy, thanks for joining us today. Hey, thanks for having me,

coming. No, it's my pleasure. So how about you get it started by telling us a little bit about

yourself and what you do? Yeah, my name is Jeremy Pollock, and I run a company called Pollock Peace

Building Systems. We're a nationwide conflict resolution firm. We do primarily

workplace peacebuilding work. So we do coaching, training, and peacebuilding, peacemaking work in

workplaces. So helping coworkers get along better and helping teams learn some skills to better

manage conflict or prevent conflict from that thing.

Fantastic. And of course you have a new book coming out. Congrats. I do. Thank you. Thank you.

Yeah, I just got released this week. It's called the Conflict Resolution Playbook.

So just, yeah, pretty excited about that. It's basically, it's a non-academic, very much for lay people, you know, sort of very

practical tips and strategies for different, very particular different types of situations,

you know, both at work and in and all. That is great. So today, I'm excited about this episode,

Jeremy, and I told you, I've been excited about it all week since we spoke,

talking about how to resolve conflict in a time where offense is everywhere. And so from your

perspective, why is it so important to understand the unique conflict resolution challenges

today? Well, you know, I deal a lot in the workplace, but I, you know,

and I, and I have done out of the workplace, too, personal conflicts and group conflicts. And

I think there's a lot, there's a lot of conflicts that stem from initial miscommunications,

misperceptions, misinterpretations, and then if they don't

get resolved, what ends up happening is, you know, resentment builds, and people start forming a little

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