Welcome back to the Look and Sound of Leadership, an ongoing series of executive coaching

tips designed to help you be perceived in the workplace the way you want to be perceived. I'm Tom Henschel, your executive

coach and today is a bonus episode. That's right, a bonus episode. Sometimes when listeners in the Look and Sound of Leadership

audience have been in touch with me via email, our exchanges turn into

interesting little mini coaching engagements.

Today, I'm going to share two of those exchanges.

You're going to hear them exactly as they were written except for openings and closings.

I've cut right to the chase in both cases. This is the first time in the

podcast's eight-year history that I've done anything like this. If you'd like it, let me know. I have

a lot more email exchanges that I've saved over the years,

I'd be happy to share them.

If you don't know how to get in touch with me, I'll tell you at the end of the podcast.

This first exchange is from a guy named Jared. This began in February 2014. He wrote,

Tom. Your tips on presentation and leadership have helped me tremendously. Thank you.

The reason for this message is to inquire about guidance in dealing with

interruptive people during a presentation. I have my own way of stopping the

behavior but I've received feedback that isn't exactly positive. While I get the

reaction I want from the offenders, I wonder if there's a way to improve my skills to also

improve feedback about how I handle these people. To complicate matters further,

the offenders are often in higher ranks than I, signed

Jared, to which I replied,

Jared.

...