Rapid Response: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.6 • 4.4K Ratings

🗓️ 18 April 2020

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

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Summary

TaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into the work they do: providing services to those who need them and empowering Taskers with new opportunities for income, including virtual tasks, and Tasks for Good, which connects vulnerable individuals in need with local volunteer Taskers. TaskRabbit was founded during the 2008 financial crisis and then and now, says Stacy, the business remains a necessity, for the community, and for the gig economy. Interviewed by editor Bob Safian.

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Transcript

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0:00.0	Hey everyone, you may have heard read talking about the future of AI and chat GPT on
0:04.8	Master's of Scale recently.
0:06.6	If you're interested in learning more, I want to recommend Wired's new podcast Have
0:10.6	a Nice Future.
0:12.0	Each episode explores the future of AI through illuminated conversations, featuring top technologists,
0:17.7	thinkers, and creators who share stories of how politics, culture, commerce, and more
0:22.3	are all touched by technology.
0:24.8	New episodes of Have a Nice Future are released every Wednesday.
0:28.2	You can listen and follow now wherever you get your podcasts.
0:32.0	Taskrabbit was founded in 2008.
0:34.0	We were in a crisis.
0:35.7	People needed help.
0:38.7	People want to volunteer their time too.
0:41.2	So we've opened up our platform to a new program called Tasks for Good where people can
0:46.2	help the most at risk and vulnerable populations.
0:49.7	We haven't figured out how to make the gig economy work for everybody, but we need to come
0:54.2	together to do it.
0:56.7	When you look at a pandemic, it doesn't see money, it doesn't see status, it sees people
1:04.2	are hurting.
1:05.9	We're realizing that we have to all come together and the least of these has to be helped.
1:14.0	This will pass.
1:16.1	And when it does, I want to be able to look back on it and see that we've done something
	...

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