Rapid Response: Lyft’s John Zimmer: How to keep an essential business running

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.6 • 4.4K Ratings

🗓️ 16 April 2020

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

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Summary

Everything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So Lyft is flexing some new muscles, says John. They recently launched a delivery service so they can help get supplies where they need to go – and put drivers on the road. They’ve also spent over a million dollars on protective equipment so that both drivers and riders can be protected; and began providing free and discounted rides to both essential workers and people in need of transportation. John’s hope is that by Lyft staying true to its mission, they’ll come out successful on the other side. Interviewed by editor Bob Safian.

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Transcript

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0:00.0	Hey everyone, you may have heard read talking about the future of AI and chat GPT on
0:04.8	Master's of Scale recently.
0:06.6	If you're interested in learning more, I want to recommend Wired's new podcast Have
0:10.6	a Nice Future.
0:12.0	Each episode explores the future of AI through illuminated conversations, featuring top technologists,
0:17.7	thinkers, and creators who share stories of how politics, culture, commerce, and more
0:22.3	are all touched by technology.
0:24.8	New episodes of Have a Nice Future are released every Wednesday.
0:28.2	You can listen and follow now wherever you get your podcasts.
0:33.2	This was different than anything we had ever faced.
0:37.6	It certainly felt to us that transportation itself is incredibly critical, whether it's
0:42.5	access to food, access to medicine, access to the essentials.
0:48.5	Everything starts with transportation.
0:51.6	When we started lift, we thought about safety from the beginning and we thought about our
0:56.4	own loved ones using the service and ourselves using the service.
1:00.5	We need to make it easier for people to access transportation.
1:04.0	We need to make it more affordable for people to access transportation.
1:08.5	I do not look at the mission any different, improve people's lives with the world's best
1:12.2	transportation.
1:18.1	Hi listeners, this is Bob.
1:19.6	Welcome to Master's of Scale Rapid Response.
1:22.5	Today I'm talking to John Zimmer, co-founder and president of Lift.
	...

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