Rapid Response: Pandemic Planning, Phase Two, w/Dr. Bon Ku (Jefferson University Hospital)
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 5 November 2020
⏱️ 39 minutes
🧾️ Download transcript
Summary
With Covid-19 cases surging, businesses may be forced into a new wave of adjustments. Will the crisis-management tactics of spring and summer be successful as winter unfolds? Dr. Bon Ku, an ER physician at Jefferson University Hospital and director of the Health Design Lab, returns to the podcast to share what he’s seeing as we enter a new season and how we might respond. His proposals for health care delivery – about both heightened vigilance and creative shifts to financing, supply chains, digital tools, etc. – provide a bracing wake-up call. While doctors and hospitals have gotten much better at information sharing, testing, and treatment, Dr. Ku warns that without significant change we might be looking at a devastating period ahead.
Read a transcript of this episode at https://mastersofscale.com
Subscribe to the Masters of Scale weekly newsletter at https://mastersofscale.com/subscribe
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | I feel we're sleepwalking into the winter. I'm pessimistic of what's going to happen. It's scary to me. |
| 0:07.2 | We're right now experiencing uptake and transmission, but there's been not as many deaths. Doctors, we have become a lot better |
| 0:15.7 | managing sick patients with COVID-19, but |
| 0:19.7 | overall what hasn't gotten across is |
| 0:22.6 | being prepared. |
| 0:24.6 | I'm unbelievably frustrated. |
| 0:26.9 | These deaths that I see these patients who are infected is a direct result of us not implementing |
| 0:36.3 | the policies needed to hunt down this virus to contain it, |
| 0:41.3 | to protect our healthcare workers to protect our citizens. |
| 0:46.2 | There is no way we can go back to our old way of doing business in healthcare. If that happens, people will die. |
| 0:54.4 | Patients will die. We have to get really creative everything from financing to |
| 1:01.5 | meeting supply chain disruptions to thinking about virtual care, so patients won't die during the winter time. |
| 1:09.8 | We all need to work together. We're in this together. |
| 1:16.2 | That's Dr. Bon Koo, an emergency physician in Philadelphia. |
| 1:20.9 | Bon joined us for an episode several months ago at a time when his emergency room was overrun by COVID-19 cases. |
| 1:28.2 | That episode has been among our most listened to, bringing to life the frontline realities of treating pandemic patients. |
| 1:35.2 | I'm Bob Safian, former editor of Fast Company, founder of the Flux Group, and host of Master's of Scale Rapid Response. |
| 1:43.3 | I wanted to check back in with Bon because while virus treatments have definitely improved, |
| 1:48.3 | the volume of COVID-19 cases is rising. Bon's determination to help as strong as ever |
| 1:54.7 | as is his creativity in approaching the challenges. |
| 1:58.1 | At the same time, his stress and concerns for the future are troubling, all of which puts Bon |
| 2:04.1 | squarely in the crosshairs again. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from WaitWhat, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of WaitWhat and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.