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The Home Service Expert Podcast

Q&A with Tommy - Building a Thriving Business by Selling Value to Your Customers

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 15 October 2021

⏱️ 64 minutes

🧾️ Download transcript

Summary

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about mindset, standard operating procedures, conversion rates, service windows and productivity, dealing with burnout...

Transcript

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0:00.0

to have a real company that not only exists when you're not there but has department heads

0:04.9

and actually is built to be a billion dollar company you need to have a traditional org chart

0:10.3

that actually has the roles that you see at a traditional corporation that runs when you're not

0:15.8

there that has responsibilities and deadlines and goals a a marketing department, an accounting and finance

0:22.4

department, an HR department, a sales department. There's so many things that go into a real business.

0:28.4

And unless you start thinking like a real business owner and visiting these shops and looking at

0:32.9

real orange charts, it's going to be hard to ever compete with someone that's doing this stuff.

0:38.5

When you say, yeah, they charge a lot.

0:40.5

They charge a lot because there's people that are growing the business.

0:44.2

Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs

0:49.8

and experts in various fields, like marketing, sales, hiring, and leadership to find out what's

0:56.0

really behind their success in business.

0:58.8

Now, your host, The Home Service Millionaire, Tommy Mello.

1:06.2

Welcome back to the Home Service Expert.

1:08.5

We're going to be going over some Q&A.

1:13.8

And we're looking forward to this because I love this.

1:16.7

Q&A is the best part of what I do.

1:20.7

So, first of all, one of my buddies, Jerry,

1:25.7

had me add a little section of his book, the CVC Success Journal. So I bought a bunch of these books.

1:30.0

And he basically got a big group of guys and gals together and wrote a bunch, a bunch of tips. The first section is Brandy Biswell

1:36.7

mastering the office, Donovan Blanks, skill set versus mindset, Bob Ferrari, your vision and how to

1:44.0

achieve it. Steveve hall building a strategy

...

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