PRACTICE SESSION- How to Manage Egos and Difficult Emotions with Derek Gaunt

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8 • 659 Ratings

🗓️ 1 August 2019

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

In last week's episode, Derek showed us how to manage egos and problematic emotions while being assertive in negotiations. Now, we're putting his skills to the test in this realistic Negotiate Anything practice session. He plays the role of a manager who's dealing with an angry team direct report. Request a Custom Workshop For Your Company Connect with Derek Buy Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader Download Your Negotiation Preparation Guide Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, networking, discounts, conflict, difficult people, psychology, emotion, emotions, argue, argument, debate, negotiation, negotiate, influence, persuasion, leadership, parenting, psychology, sociology, social dynamics, entrepreneurship, small business, salary, sales, law, lawyer, law school, mba, human resources, HR, talent management, talent development, nonprofit management, training and development, talent management, human resources management, talent management, human resources development, instructional design, human factors, and knowledge management, benchmarking, threats, leverage, power, kwame christian, negotiation expert, communication expert, conflict resolution expert, keynote speaker, diversity training, conflict training, continuing legal education, "CLE", chris voss, salary negotiation, getting to yes, never split the difference, critical conversations, crucial conversations, supply chain, procurement, sales, buyers, buying, procure, IT Procurement, supply chain, contract management, contract, negotiate, sell, buyer, buy, purchase, purchasing, business negotiation, never split the difference, getting to yes, collaboration, negotiation genius, art of the deal, real estate negotiation, financial planner, financial planning, CPA, CLE, CE, supply management, implicit bias, diversity and inclusion, minority, conflict management

Transcript

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0:00.0	Will AI improve our lives or exterminate the species? What would it take to abolish poverty? Are you eating enough fermented foods? These are some of the questions we've tackled recently on the next big idea. I'm Rufus Griscombe, and every week I sit down with the world's leading thinkers for in-depth conversations that will help you live, work, and play smarter.
0:24.2	Follow the next big idea wherever you get your podcasts.
0:30.4	From LinkedIn News, I'm Jesse Hempel, host of the Hello Monday podcast.
0:35.6	Start your week with the Hello Monday podcast.
0:38.6	We'll navigate career pivots.
0:40.5	We'll learn where happiness fits in.
0:42.4	Listen to Hello Monday with me, Jesse Hempel, on the LinkedIn Podcast Network, or wherever you get your podcasts.
0:50.3	Hello, my friends, and welcome to our practice session.
0:54.1	In our practice sessions, we invite our featured guests to show off their negotiation and conflict resolution skills in a realistic scenario.
1:01.2	In this session, I want you to pay attention to what our guest does and not to what I do,
1:06.2	because while they are trying to show off their skills and teach you,
1:10.0	I'm trying to frustrate their
1:11.9	efforts in different ways through things like aggression, annoyance, emotionality, or awkwardness.
1:18.2	And then after the practice session, we debrief and talk about what worked, what didn't work,
1:23.0	and what you can use in your next difficult conversation.
1:26.4	All right, everyone.
1:27.2	Welcome to our sparring session.
1:29.1	This is a very cool sparring session because this scenario is taken directly from Derek's book.
1:34.8	I will be playing the role of Judy, and I am in a new position, and I'm not doing very well,
1:40.5	and Derek will be the manager, and he's going to show us how he can use tactical empathy
1:45.1	in this situation to deal with a difficult conversation. Derek, you want to add anything to that?
1:50.8	No, I think that encapsulates everything that we're going to do. Perfect. Okay, cool. So I will
	...

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