Phone Tap: Cool Kids Love Cover Music

Brooke and Jeffrey: Phone Taps

iHeartPodcasts

Comedy, Society & Culture, Improv, Relationships

4.7 • 880 Ratings

🗓️ 20 August 2025

⏱️ 6 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

An email to customer service about a music streaming app crashing is leading someone headfirst into our trap and a Phone Tap!

See omnystudio.com/listener for privacy information.

Transcript

Click on a timestamp to play from that location

0:00.0	For today's phone tap, a woman asked us to prank her best friend.
0:03.3	Ooh, I love these.
0:04.3	Okay.
0:05.3	When we were discussing different options for how to do this, she told us that they share
0:08.2	a Spotify playlist together and her friend's app keeps crashing all the time.
0:13.5	She's even emailed customer service about it the other day, and that gave us the perfect
0:18.7	opening to call in and show her a side of Spotify that she's
0:23.3	never seen before by the way follow our podcast on Spotify at brook and Jeffrey that's the part
0:29.0	we're going to show her something else it's in your phone tap right now it's another phone
0:33.5	tap day mornings on the 20s. Hello.
0:38.6	Hi, this is Wade from Spotify customer services.
0:41.4	Is this Katie M.
0:43.6	Yes.
0:44.6	Hi, Katie.
0:45.7	I'm just letting you know we got your message saying that your app keeps crashing.
0:49.7	Is that right?
0:50.8	Yeah, so sometimes when I hit play on a song, it'll go for like, I don't know, maybe 20 seconds or so and then crash.
0:56.8	But other times, it just won't even play at all.
1:00.0	I think I understand the problem.
1:02.2	I'm sorry you have to deal with that.
1:03.3	I can totally help you.
1:05.3	Okay.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from iHeartPodcasts, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of iHeartPodcasts and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.