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Brooke and Jeffrey: Phone Taps

Phone Tap: Bank Sheets and Cold Treats

Brooke and Jeffrey: Phone Taps

iHeartPodcasts

Society & Culture, Improv, Relationships, Comedy

4.6781 Ratings

🗓️ 7 January 2026

⏱️ 5 minutes

🧾️ Download transcript

Summary

Today’s Phone Tap victim just wants to resolve a tiny dispute with his bank but unlucky for him, Jose is his customer service rep and concentration is not his strong suit...

See omnystudio.com/listener for privacy information.

Transcript

Click on a timestamp to play from that location

0:00.0

Today we're talking to a guy who's majorly stressed out because he gave his bank information to a scammer. Is it my husband? Are we calling my husband? Not Brooke's husband this time, but they tried to wire money out of his account and the bank was able to stop most of it. Still, he lost two grand. Oh no, this is my worst nightmare. At this point, it's up to the bank on whether they refund him to $2,000 or just say,

0:22.5

sorry, you're out of luck.

0:23.5

And we're going to mess with this poor man?

0:25.3

Well, this very important decision comes down to one person.

0:28.5

Oh, no.

0:29.2

The branch manager and our own math wizard, Jose Bologna.

0:33.1

No.

0:34.7

Hopefully, he can stay focused.

0:36.8

Listen to this man's story without getting distracted by anything bright and colorful around him.

0:42.5

We'll see how that goes in your phone tap right now.

0:46.1

Brooke and Jeffrey's phone taps on the 20s.

0:49.7

Hello?

0:50.9

Good morning. This is Tom Morrow from a B.

0:53.3

I'm looking for a Mr. Charles Witton.

0:55.7

This is him.

0:57.0

I'm calling about some fraudulent charges that were reported on your account.

1:01.3

Yes. Thank you.

1:02.5

Yeah. So I see you've been talking with a few people and there was a disagreement about who's

1:07.3

responsible. Well, yes and no. There's not really a disagreement.

1:11.7

I know who's responsible.

1:28.4

It's you guys. Sir, I understand you're frustrated. Okay, I'm the supervising branch manager. So I make the final decisions, and I would love to hear your side. That's why I'm calling. Okay, finally, I'm speaking to somebody to actually make a freaking decision. Correct. I'm going to take some notes. I got a phone call from someone saying it was a bank and saying that there were some

1:31.7

things going on.

...

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