1-800 DUI-O-A now offering free remote consultations by phone or video conference for any criminal offense. Trust Brooke, Jeffrey, and Jose's friends with a free remote consultation. From Bradley Johnson Lawyers, visit 1-800-D-UI-O-A.com or call. 1-800-D-UI-O-A! All right, it's time for your phone tap. And have you ever signed up for one of those seven-day free trials?

Oh, gosh.

And you mean to cancel it before the window ends, but then you forgot.

That's how they get you.

And they always get me.

Twelve years later, still getting bills from Polish grannycam. web.

Oh, my gosh, Jeff.

I've got to remember to go in and cancel.

How old is that Polish granny by now?

She's the oldest.

Today, I call a guy who waited until the very last second to unsubscribe from his seven-day trial with a popular TV streaming service.

Okay.

And if he was just a few minutes quicker, things would have been different. Oh, minutes? But instead, his entire life is about to get turned upside down. Oh, no. He has no idea what happens next. It's your phone tap right after this. It's another phone tap. And a weekday morning's on the 20s. Hello. Hi, this is Terry calling from S. TV. I'm looking to speak with Jack.

This is how? Hi, Jack. I was just calling because we received your email about issues you had, canceling your screaming package.

Yes, I did the seven-day free trial, and just email to cancel the plan, which I did it within a seven days, but it looked like I had charged anyway.

Well, I can definitely help you out with that.

Let me pull up your account and see what's going on here, okay?

Thank you, Terry.

Of course. Hold on.

Hmm. Hmm. Hmm.

Oh. Okay. So... Okay, so it looks like you did cancel your account, but it came in five minutes after the cutoff time.

What?

...