Performance Coaching: Navigating the Four Stages of Organizational Maturity with Tiffany Gaskell
The Mark Divine Show
Mark Divine
4.8 • 1.7K Ratings
🗓️ 23 July 2024
⏱️ 49 minutes
🧾️ Download transcript
Summary
Tiffany, Founder and Co-CEO of Performance Consultants, is a leading expert in performance coaching and cultural transformation. With 20 years of experience advising Fortune 500 and FTSE 100 executives, she has developed tools like Coaching for Performance ROI and Impact 360 to quantify coaching benefits and leadership impact. She co-authored "Coaching for Performance" and frequently speaks on transformational leadership and corporate culture evolution. Tiffany has appeared in the Financial Times, The Guardian, BBC Radio 4, and Michael Lewis’s podcast, "The Coach in Your Head."
Key Takeaways
-
Cultural Maturity Model: Organizations progress through four stages of cultural maturity, from low to high performance: impulsive, hierarchical, independent, and interdependent. The highest-performing cultures are interdependent, where values and vision unite people, and they believe they're truly successful together.
-
Mindset Shift for Leaders: A transformational leadership mindset views people as being on a learning journey and as perfectly capable, resourceful, and whole. This shift from seeing people as problems to seeing their potential can significantly impact leadership effectiveness and organizational culture.
-
Importance of Trust and Authenticity: High-trust, high-reliability organizations are better equipped to navigate extreme risks and uncertainties. Authenticity in leadership is crucial for "rehumanizing" the workplace and creating an environment where people can fulfill their potential.
-
Coaching for Performance: The GROW model (Goal, Reality, Options, Will) is a widely used coaching framework, but the magic happens in the underpinning skills - like holding someone as full of potential and capable of achieving anything they set their heart on. Effective coaching often involves helping people remove obstacles and shift from fear to trust.
Sponsors and Promotions
Defender
Ready for adventure? With a family of vehicles to choose from, you'll have the space, technology, and performance to go further than ever before. Explore the Defender lineup at https://www.LandRoverUSA.com/Defender
Wild Health
Visit WildHealth.com/UNBEATABLE and enter the promo code UNBEATABLE for an exclusive 20% discount on membership. Embrace this opportunity to prioritize your health. Start your journey to wellness today.
Magic Spoon
Dive into a delicious bowl of Magic Spoon's new high-protein Treats, now available at your nearest grocery store.
Bespoke Post
Get a free Mystery Gift with your first monthly shipment when you sign up at boxofawesome.com and enter the code DIVINE at checkout.
SealFit ElectroGreens:
Fuel your body and conquer your limits with SealFit ElectroGreens - a USDA organic superfood packed with over 25 organic fruits, vegetables, and electrolytes. Head to Amazon, search for "SealFit ElectroGreens," and use code SEALGREENS25 at checkout for 25% off your order.
Links for Tiffany
Transcript
Click on a timestamp to play from that location
| 0:00.0 | When you go in to work with an organization, where do you usually find the organization? |
| 0:03.7 | Any organization big or small will be in one of four culture stages. |
| 0:09.7 | Stage number one, lowest performance. Here it's an impulsive culture. The next one is |
| 0:15.3 | hierarchical. So that's the top-down command and control culture. The next one is an |
| 0:20.2 | independent culture and then the highest performing culture is |
| 0:25.4 | interdependent and then give them the assessment and then they're gonna see the |
| 0:29.7 | reality. Those are always painful. The way that we approach it is meeting the client where they are. The point is to, you know, just as a great performance coach does is... |
| 0:41.0 | Yeah, so Tiffany's superstoke to have you. Thanks for joining me today. Yes, Tiffany, |
| 0:43.0 | so superstoke to have you. |
| 0:44.0 | Thanks for joining me today. |
| 0:45.0 | Thanks for having me. |
| 0:47.0 | So it's hot over there, huh? |
| 0:49.0 | Yeah, it's warm, which is very unusual for London. |
| 0:51.0 | I mean, where's the rain when you need it? |
| 0:54.0 | Right. Well it's 80 degrees here in Southern California which is unusually warm for |
| 0:59.7 | this time of summer. You usually see that around August, but I'm not going to pin in on global warming though. |
| 1:06.0 | Just is what it is. |
| 1:08.0 | I was wondering. |
| 1:09.0 | I'm sure you were. |
| 1:11.0 | Well, thanks for doing this. I do a little performance coaching too, so I'm really |
| 1:14.9 | excited to get your take on it and talk about some of the insights you've had. |
| 1:19.3 | But I love to really get a sense for like why you're on this kind of path like what were the |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Mark Divine, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Mark Divine and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.