Hey there. Those last couple episodes were a lot and in a good way. This was by a lot the most

intensive reporting we've ever done for this show and there was still so much and so many

interviews you didn't even hear.

And I want to super quick share a snippet from just one of them.

It is a piece of practical advice that is worth spreading around.

And it makes sense that this bit of advice

comes from the person who's shared

what is probably the most powerful piece

of practical advice I've ever come across

in my reporting for this show. That would be

Jared Walker, founder of the nonprofit Dollar Four.

Jared has spent years spreading the word about charity care and making it easier for people to get the financial

breaks they deserve. But as our reporting makes clear, there are still so many

people who qualify for charity care and don't get it. So here's

Jared's quick bit of advice. If you or anybody you know is asking someone from a

hospital about it, ask for charity care by name. Now the terms

financial assistance and charity care are often used interchangeably even by

the IRS, but Jared says asking for financial assistance may not get you the same results.

Because if you say I need financial assistance, that could be a payment plan.

That could be a care credit card.

At least that's how whoever you're talking to at a hospital might choose to understand it.

I mean yeah we've got great financial assistance options. Let me sign up for this credit card. And some hospitals do that kind of verbal slide of hand as Jared and

...