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Code Story: Insights from Startup Tech Leaders

Notifications North Star - Eric Koslow, Lattice

Code Story: Insights from Startup Tech Leaders

Noah Labhart - Startup Founder & CTO

Tech News, News, Business, Technology, Entrepreneurship, Careers

4.6216 Ratings

🗓️ 1 June 2022

⏱️ 13 minutes

🧾️ Download transcript

Summary

Notification North Star, sponsored by Courier! Guest: Eric Koslow is the Co-founder of Lattice, the people success platform. Prior to Lattice, he spent time engineering at TeeSpring, and now he is building a new venture called VStream. Questions: What impact does user communication have in the HR SaaS space? What infrastructure issues arose that caused you to look for a notification infrastructure vendor at Lattice? Tell me about your new venture Vstream, and how important will your communication strategy be? Have you experienced particular preferences from your user base, as far as how and when they are notified? How does Courier fit into your overall messaging strategy? https://lattice.com/ https://www.courier.com/ Our Sponsors: * Check out Kinsta: https://kinsta.com * Check out Red Hat: https://www.redhat.com * Check out Vanta: https://vanta.com/CODESTORY Support this podcast at — https://redcircle.com/code-story/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

Transcript

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0:00.0

Welcome back listeners. Today we are kicking off a new series titled The Notifications North Star, sponsored by our good friends Courier.

0:09.2

Currier is developer infrastructure for product notifications, making it easier to deliver the notification experience that your customers expect.

0:18.0

In our series, we will be talking to customers, developers, and stakeholders within the

0:21.7

notification space to learn about their notification strategy, how important it is, and how

0:26.6

Courier is helping to solve this problem for product builders and developers alike.

0:32.6

Well, today I have Eric Coslow on the Code Story podcast. Eric is the co-founder of Lattis, a popular,

0:39.8

well-known people's success platform. He also spent a lot of time at T-Spring, developing software

0:45.2

there, and now he's the CEO and founder of a new venture, which hopefully we'll hear more about

0:50.2

a bit today. Eric, thank you for being on the show today. Yeah, thanks for inviting me, Noah.

0:54.5

Absolutely. Before we jump into, you know, some questions I have around messaging and user communication,

1:01.1

tell me in my audience a little bit more about you. So I've been a technologist working in the

1:07.0

Valley for about 10 years now. I love startups. I've worked at a few of them.

1:11.2

I've started a couple of them at this point. I'm just a big believer of like applying technology

1:16.0

to like real world problems and seeing what happens. So you've obviously done this a few times.

1:22.3

So you're an expert in the topic we're going to dive into then. So user communication.

1:27.1

You know, from from your experience in the world of Latus,

1:30.0

what impact does user communication have, you know, within specifically the HR SaaS space?

1:36.3

What's interesting about Ladis is we have a lot of recurring events, let's say.

1:42.1

So, for example, you often do like a weekly one-on-one with your manager.

1:46.5

And we also have a product called updates where you give like a weekly update, either to your

1:51.0

manager or to the wider team at whole. We use career very extensively to make sure that

1:57.1

people are aware that these activities are happening and that, you know, they're kind of expected of you. You know, we're a big believer of meeting people where they work. And Courier's

...

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