Welcome to Manager Tools. Today's cast, not too picky feedback. Some of you are going to love that. Here

we go. I want to ask you what caused you to pick this topic today because I know

it one of our recent conferences this idea of picking us came up. In my mind I was thinking

maybe you wrote it because of that but we hear that comment all the time right so

it can't it certainly can't be because of the last conference. Yeah, look, this is a classic false opposite situation.

We've said many times, conferences public, private,

all kinds of situations, that too many of us as managers wait too long to give feedback.

You know, you're in my overly simplistic model is driving down a straight road with your hand

on top of the wheel. And if it makes you more comfortable folks you can have

your cell phone and your other hand if it makes you feel like you're really driving.

And text on it by the way, feel comfortable texting while you're driving that's always a good

thing to do with your hand on the top of the wheel imagine not moving your hand at all not

even a millimeter while going down a straight road Even if the road straight and you were pointed straight in 90 seconds you're going to end up in the ditch.

Okay, or almost in the ditch anyway. And if you find yourself in that situation you're going to jerk the wheel really hard to get back into your lane.

You're going to be scared and you're going to jerk the wheel and get back in your lane and everybody's going to be uncomfortable for a second.

And it's the same thing now. Managers see a direct doing something wrong, but they shrug it off. You know, he's a good performer.

That'll pass. It's a small thing. I'll say something once a pattern develops and then in the

managerial equivalent of 90 seconds of driving I guess suddenly the pattern

has developed and the manager really doesn't want to have a big conversation but now suddenly we're having to have a conversation

Suddenly there's a problem we need to discuss right now. It's a big thing and, now it's a big thing.

And suddenly, yeah, it's a big thing, suddenly it's stopped by my office at the end of your day.

Oh, those are always lovely words to hear as a direct, right?

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