Welcome to the shared practices podcast. I am joined by a Richard that has another last name that's three letters. So he's got to be a good guy. This is Richard May from Mango Voice. How are you doing today? I'm doing really well. Thank you. And yeah, from one Richard to another with three-letter last name. Yeah, we are good guys. I don't care what anyone says. There's a whole bunch of like inappropriate jokes that we could make here now, but we've been the butt end of those jokes for way too long. So we're not going to do that to each other. Welcome to the show. And I'm excited. So beforehand, we were talking about some of the amazing AI features that are now available. I remember I've got a friend who

works for a tech startup helping sales and company. And the first time he played a recording

for me of an AI phone call, it just blew me away. I'm like, for good and for bad,

like this changes everything. And I, you know, I get more spam calls these day that I'm afraid are

AI. But also, it's really powerful to be able to delegate and hand off some things and to automate

things that our team members just

miss, our offices just missed. That's a little teaser for what we're going to talk about today.

But first off, I want you to introduce yourself, introduce your role at Mango and how you got here

before we get to the juicy stuff. That's a perfect introduction, I think, into what we're going to talk about today.

But yeah, my name, as you know, is Richard May. I'm the VP of business development at Mango

Voice. I got into this role because of my wife, actually. I've always worked in health care

prior to this, but my wife, oddly enough, she was being honored at a banquet for her own stuff.

You know, she's far more talented than I am.

He definitely elevates me, but I was just the her plus one at a dinner.

And the guy that I was seated next to was hired to recruit for Mango.

They were looking for someone to do partnerships and business development.

After, I didn't know that's what he was doing, but after dinner was over, he was like, hey, we should talk some more

if you're interested in a new role. And the timing was perfect for that. It's just a nice little

testament to like, you don't ever know who's watching or why someone you might be interacting

with could be a really great opportunity for

you. So always be your best self. Always try to be pleasant and kind because, you know,

this has been a great opportunity being at Mango. I've loved every minute of it. It was just chance,

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