Ask George - Dental Practice Management: The Doctor vs. Hygiene Debate
Shared Practices | Your Dental Roadmap through Practice Ownership
Dr. George Hariri | Shared Practices Network
4.9 • 559 Ratings
🗓️ 6 October 2025
⏱️ 29 minutes
🧾️ Download transcript
Summary
In this Ask George segment, Dr. George and Richard explore essential dental practice management for a multi-location, fee-for-service clinic navigating new patient bottlenecks.
Analyzing specific metrics like a 72% pre-appointment rate and a $616 average diagnosis per exam, they reveal how current dental practice management might be adding friction to the hygiene schedule.
The core strategic debate contrasts doctor-first new patient exams against hygiene-led visits, emphasizing that optimal dental practice management requires seamless integration into a recare pool.
This is a must-listen for anyone engaged in dental practice ownership who wants to apply the lessons of Dental Moneyball for sustainable dental practice growth alongside the Shared Practices community.
In this episode:
- Evaluating a 72% hygiene pre-appointment rate.
- Doctor-led versus hygiene-led new patient exams.
- Minimizing friction for patients joining the recare pool.
- Diagnosing $616 per exam during doctor-side visits.
- Strategies for a relationship-driven, fee-for-service environment.
Whether navigating an associate to owner transition or vetting acquisitions in dentistry, this is your survival guide. Ready to scale your dental practice ownership?
Visit https://sharedpractices.com/ for our "Free Look" service and follow our social channels for roadmap updates. Join the community and turn your clinical skills into a thriving business.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Welcome to the Shared Practices podcast. |
| 0:05.6 | This is the Ask George segment, and we have back with us, Dr. George Hariri. |
| 0:11.9 | How's it going, man? |
| 0:12.9 | Yeah, happy to be back. |
| 0:14.5 | And as always, you know, from the beginning of shared practices, George and Richard on the podcast is always a special time. |
| 0:19.8 | So I'm really excited for |
| 0:21.8 | today's episode of Ask George. And it's a little bit of a carryover from last time where we talked |
| 0:26.3 | about the owner mastermind. And, you know, just to give a preview, because Richard doesn't know |
| 0:30.3 | what the episode's about. So I'll just kind of give a little preview. I don't. He's driving me |
| 0:32.5 | nuts. We were trying to talk about title before. I was like, what's it about, George? Let's figure out the title. He's like, you're going to have to find out. I'm like, that sucks, man. Let me know. Yeah, so here's what the episode is going to be about today. So on the last episode, we launched the Ask George Mastermind. And so when this is coming out, that is live and well. And one of the things that we talked about in that was that when you get asked a question, you need to ask follow-up questions. |
| 0:55.7 | And so I randomly, last night, we talked about in that was that when you get asked a question, you need to ask follow-up questions. |
| 1:05.8 | And so I randomly last night got this lovely email from this listener of the podcast who also is reading Dental Moneyball for the second time. So thank you. |
| 1:21.8 | And he asked me a really great question, multiple questions about a fee-for-service practice that breaks some of the things that we talk about in our philosophy and is asking me about how do what I modify the dental three-pointer in this situation. |
| 1:28.4 | And so then I went back and asked four follow-up questions before I said, before I even respond, I'm going to ask four follow-ups. And then he got back to me this morning with the answers to those follow-ups. And so I'm |
| 1:33.7 | able to like really simulate what we would be doing on a call on like our owner mastermind call, |
| 1:39.3 | for example, that we were alluding to on the last episode with a live example with real numbers. |
| 1:44.1 | And so I thought that this is honestly pretty meaty. And I figured let's just talk about it for 30 minutes. Let's talk about the question. Let's dive deep. Let's go into the metrics that he shared. And let me give my answer and how I would think about it. And I think it would just be a great full life example for one of these situations that comes up for many different people who own |
| 2:01.6 | practices. The timing couldn't be better because I just had an episode where we talked with one of our |
| 2:07.6 | clients, Jess Preet, who is a prostodontist, but he's running a GP practice and it's fee for service. |
| 2:14.6 | And he's scaled as a fee forservice doctor instead of an insurance-driven |
| 2:19.8 | doctor. And it was funny, by the end of the conversation, we had brought up the fee-for-service |
| 2:24.3 | aspect, but the whole process of scaling was kind of the same conversation that we have with |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Dr. George Hariri | Shared Practices Network, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Dr. George Hariri | Shared Practices Network and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

