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Negotiate Anything

Navigating Generational Friction at Work With Chris DeSantis

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 14 November 2022

⏱️ 33 minutes

🧾️ Download transcript

Summary

Request A Customized Workshop For Your Company Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction first­hand. But let’s be clear: these are not problems to fix. Rather, they are dif­ferences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on par­enting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding genera­tional perspectives, explaining when it makes sense to talk about these differ­ences and when it doesn’t. In Why I Find You Irritating, you’ll learn why organizations need to embrace lop­sidedness as a way of reversing the commoditization of talent while simulta­neously respecting what is unique about each of us. By understanding and appreciat­ing our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts cpdesantis.com Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Follow Kwame Christian on LinkedIn Follow Chris DeSantis on LinkedIn Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0

Hello, my friends, and welcome to another exciting episode of Negotiate Anything.

0:07.1

This show is produced by the American Negotiation Institute, and with over 5 million downloads

0:12.0

and listeners in over 180 countries, listeners just like you have made this the number one

0:17.4

negotiation podcast in the world.

0:20.3

Hi, my name is Kwame Christian and I am the founder

0:23.0

and CEO of the American Negotiation Institute. Here at A&I, we believe that the best things

0:28.4

in life are on the other side of difficult conversations and we are passionate about providing

0:33.1

you with the best content that will help you to make your difficult conversations easier,

0:38.1

both at work and at home.

0:40.4

Lastly, I want to remind you that we offer consulting and conduct trainings, both virtually

0:44.7

and in person, all around the world.

0:47.3

Our focus is in three main areas.

0:49.5

First, negotiation and conflict resolution.

0:51.8

Second, leadership.

0:53.1

And lastly, diversity, equity, and

0:54.8

inclusion. Check the link in the description below to learn more about how we could work with you

0:59.0

and your team. And now, without further ado, let's jump into the interview.

1:08.5

Chris, thanks for joining us today. Well, thanks for having me.

1:12.1

I really appreciate being here.

1:13.7

It's my pleasure, man.

1:14.9

So how would you get it started by telling us a little bit about yourself or what you do?

1:18.9

Yes, yes.

...

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