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How do we address conflictual situations or challenging interpersonal events in the most skillful way?

I'm going to just start out this topic by reeling us back a little bit and just first note that

most adult communication is what's called left brain to left brain, which means we use language to communicate our experience,

our ideas, our beliefs, our frustrations.

Today people become more and more reliant in terms of our

interpersonal connections by using texts, posts, or emails and all of these forms of interpersonal interactions are what's known as

asynchronous, which means you're not actually there with the person. You're not actually seeing their

nonverbal cues, their facial expressions, their tone of voice, you're not seeing their gestures, their body language,

you're not really getting any kind of interaction on all the vitally important information that's actually communicated often non-consciously

in an interaction.

And when we're present with another person, we're very often in a place where we don't even really

bother to fully attend to what somebody's conveying, to fully attend to what somebody's conveying.

To fully attend, we'll talk about what that means,

but essentially the very basic is the ability

to pay attention to literally look at and regard somebody's facial expressions and so forth

...