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The $100 MBA Show

MBA1471 Quality vs Deadlines: When to Choose What

The $100 MBA Show

Omar Zenhom

Careers, Entrepreneurship, Business, Marketing

4.91.2K Ratings

🗓️ 27 February 2020

⏱️ 10 minutes

🧾️ Download transcript

Summary

What matters most: quality, or fulfillment? What disappoints customers more: failure to deliver on time, or substandard performance? Meeting deadlines and maxing out quality can be opposing goals. Today, we discuss how to balance them.

Transcript

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0:14.6

Heyo! Welcome to the $100 R. M. B. A. A.ord to Miss Every Day with their daily 10 minute business lessons for the real world.

0:17.6

I'm your host, your coach, your teacher, Omar is at home.

0:20.7

I'm also the co-founder of the $100 MBA, a complete business training and community online.

0:25.8

And in today's lesson you will learn, how do you balance quality versus deadlines?

0:30.4

When it comes to your business, your projects, your products, your services, how do you make sure you deliver what you need to deliver, create what you need to create at a high quality level.

0:41.0

But at the same time time you meet your deadlines.

0:44.4

This is often competing opposites in business.

0:47.9

How do you make sure that you're putting out the best quality thing without rushing it to hit a particular deadline.

0:54.8

Whether it's you who's creating this thing and have to do the work, or it's your team.

0:59.4

As soon as you put a line in the sand and make a deadline, you're saying I'm prioritizing the deadline over quality.

1:06.0

It doesn't mean the quality is going to be horrible or unacceptable, but it just means the deadline

1:10.8

must be met even if it means not having a perfect product.

1:15.0

How do we deal with this in our business? How do we make sure that we continue to provide great

1:18.8

quality services and great quality products for customers?

1:21.6

But in a timely fashion, Can't wait forever, right?

1:24.0

That's what we get into in today's episode, so let's get into it. Let's get down to business.

1:28.0

A personal confession, this topic, this challenge of balancing quality and time or deadlines is one of my biggest challenges

1:37.6

in business over the last few years.

1:40.0

You want to put something out in the world whether there's a product or service or a feature that's going to knock your customer socks off.

1:45.8

But you can't just have unlimited time to make it happen. You have to have a deadline so that you can plan and promote that product properly.

1:54.0

So what do you do?

1:55.6

So I'm going to give you some examples from our business.

...

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