Heyo! Welcome to the $100 R.M. Show the solutions you're looking for for your business every day

with our daily 10 minute business lessons for the real world.

I'm your host, your coach, your teacher, Omar Zen Home.

I'm also the co-founder of the $100 MBA, a complete business

training and community online. And in today's lesson you will learn how to improve your

customer retention quickly. You work super hard to attract potential customers,

convert them into customers, you spend time, you spend money, and that's why it's so heartbreaking

when they leave you. Whether you have a SAS business and software as a service business where you have reoccurring payments,

or you charge your customers in a reoccurring fashion,

or you have a service where you have clients that come back to you for services, retaining your customers

is essential.

It's essential for you having longevity as a business.

If you can keep your customers happy and keep them customers, even if you have slow growth, your business will customers whatever period they're getting charged, you're getting in new customers that are staying on,

and you're building upon solid ground. But what do you do if your retention is lousy? And most of us

have this fight or flight reflex, or like, we to do something now we got to change this.

So in today's lesson I'm going to share with you one way to quickly improve your

retention as fast as possible. I've learned this through experience and I want to share

it with you. So let's get into it. Let's get down to business.

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