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Do This, NOT That: Marketing Tips with Jay Schwedelson

Marketing Automation Platform Fails 🎯 SPECIAL GUEST!! Jaina Mistry from KNAK

Do This, NOT That: Marketing Tips with Jay Schwedelson

GURU Media Hub

Entrepreneurship, Education, Marketing, Business, How To

4.91K Ratings

🗓️ 30 April 2026

⏱️ 23 minutes

🧾️ Download transcript

Summary

Partner with Jay: https://www.jayschwedelson.com/contact

Pre-order Jay Schwedelson's new book, Stupider People Have Done It (out June 9, 2026).

All net proceeds are donated to The V Foundation for Cancer Research, let's kick cancer's butt: https://www.amazon.com/Stupider-People-Have-Done-Marketing/dp/1637635206

Subscribe to Jay's newsletter for weekly marketing tips and tactics: https://www.jayschwedelson.com/newsletter

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Connect with Jay on LinkedIn: https://www.linkedin.com/in/schwedelson/

Check out Jay's YouTube channel: https://www.youtube.com/@schwedelson

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Ask Jay anything: https://www.jayschwedelson.com/ask

Leave a comment and follow the show, it really helps us out!

Big shoutout to our sponsor, Knak!

Marketers, you know the pain… You spend hours on a campaign, and then it gets stuck in review cycles and barely looks like what you started with.

Knak makes it simple. Design emails and landing pages, collaborate, and launch - all in one place. No tool hopping, no messy handoffs, with AI built in to help you move faster.

See how it all works, get started at knak.com/demo

Marketing automation platforms are the one piece of the MarTech stack everyone seems to have a complaint about, and Jaina Mistry, Director of Brand and Content at Knak, has a pretty clear theory on why. She joins Jay Schwedelson to unpack what marketers keep getting wrong when picking these platforms, why scoring leads on opens and clicks is a trap, and how a computer science grad who hated software engineering ended up running brand and content for some of the most-loved companies in email.

Best Moments:

(02:00) The teenage Buffy fansite obsession that accidentally became a career

(04:30) Why being afraid of AI is the worst possible move for a marketer

(06:15) The real reason no one ever loves their marketing automation platform

(08:00) The shiny-feature magpie effect that wrecks most RFP processes

(10:45) Why marketers keep paying for features they have no idea they have

(13:00) The case for ditching opens and clicks as scoring signals

(20:30) A surprisingly strong soft spot for the Saw movies

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Do This Not That, the podcast from marketers.

0:05.0

We share quick tips, things you can do right now, and then we add a little bit of chaos at the end of every episode.

0:11.0

We also keep it short, like this intro. Let's check it out.

0:15.0

We are back for Do This Not That and we have an incredible guest incredible human a great brand of the show

0:23.7

so who's here and why she's so awesome so we have jana mystery now you probably know her

0:29.1

because she is the director of branding content at knack and if you know anything about me this is not a

0:34.5

commercial for knack she didn't tell me to say this i love knack it is the email design and creation platform and landing page platform that my company has used forever. But before Jaina did that, she was a big deal for like a billion years over at LITMIS. Okay, litmus. She was the director and branding content over there. And we're going to be talking about marketing automation, marketing

0:54.4

automation platforms, hot takes, all the things. But the other thing I love about Jane and we're

0:59.4

going to dig into it is just like the rest of us. We weren't there at five years old and saying,

1:04.5

I can't wait to be a content and brand marketer. Nobody says that. And she has a career path

1:10.6

that I think is inspiring to people that

1:13.2

anybody can get here if you really work hard and you lean in. So Jana, welcome to the show.

1:18.7

Thanks for having me here, Jay. I'm super excited to get stuck into all these things. And

1:22.5

you can grill me about all of those things that you just mentioned. I love it.

1:28.2

All right.

1:28.6

So let you come into your career for a second here.

1:30.6

Because I'm not usually one to go down the career path thing.

1:32.5

But right now, everyone's like, AI is taking my job.

1:35.9

And specifically is like, and if you do computer science, you are totally screwed because

1:40.6

of Claude and all this stuff.

1:42.5

And younger Jane is out there. Computer science, no offense, nerdy person, right?

1:48.4

And then you're like, this sucks.

...

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