Marc with a C – Helping our partners do what's right for them

Cat & Cloud Podcast

Cat & Cloud

Education

4.8 • 727 Ratings

🗓️ 29 December 2025

⏱️ 34 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

This episode is a wide-ranging conversation about how coffee businesses support people at different stages, from new partners to experienced teams. Marc joins the show to talk about wholesale, training, and why the goal isn’t to force one “right” way of doing things, but to help partners find systems that actually work for their reality. Along the way, the conversation touches on craft, technology, and hospitality — how simplicity can be more empowering than complexity, why consistency matters more than perfection, and how good tools and thoughtful training help teams take better care of guests. At its core, the episode is about meeting people where they are and building coffee programs that balance quality, accessibility, and real-world execution. 🔗 Links – Marcs clown nightmare fule: https://catandcloud.com/pages/podcast-show-notes Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!

Transcript

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0:00.0	Wait, wait, wait.
0:01.2	Mic up full.
0:02.1	Come on, let's go, dude.
0:03.4	I want to hear about this Italian blown glass clown.
0:08.7	We're flipping it up today.
0:10.2	I don't know when you're listening to it.
0:11.6	This is Wednesday, in addition to our normal Monday.
0:15.3	Let's reword how you said that.
0:17.0	It is an Italian glass blown.
0:19.6	Blown glass.
0:23.5	No, it's blown glass. Glass blown, dude.
0:28.0	Glass blown? No, you said there's an Italian blown man glass. I'm just kidding. Blown.
0:32.7	It sounded appropriate. So you guys want to hear about the clown? I want to hear about the clown.
0:40.3	We're here with Mark. Mark Gessler season. It's like a Partner program team leader, wholesale wizard extraordinaire. Thanks for being on, Mark.
0:41.3	Yeah, absolutely.
0:42.3	Happy to be here.
0:43.3	Let's talk about this clown.
0:44.3	You talk about this clown.
0:45.3	Yeah.
0:46.3	So at some point, I think it came from my like great aunt.
0:48.3	This blown glass, like Italian blown glass clown came into our rotation. We'll have the picture into the notes.
0:56.0	Absolutely. And I do not like clowns. I saw it when I was a very young child. It really did not make me happy. Yeah, super creepy. So I was just like, we should just get rid of this thing. Like, we should just donate it. We have all this stuff. And this is like an ongoing thing with my parents in general. they're like garages full of, you know, generations of stuff and it's a whole thing.
	...

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